Staff Application Engineer, Salesforce
Mozilla
WorldwideremotePosted 10 days ago
Skill Required
Application-EngineerSalesforce-DeveloperSalesforce-ArchitectSalesforce-AdministratorCRM-EngineerSalesforce-Application-EngineerStaff-Salesforce-CRM-EngineerSenior-Salesforce-EngineerSalesforce-Software-EngineerStaff-Salesforce-DeveloperSenior-Salesforce-CRM-EngineerSalesforce-EngineerSalesforce-Application-EngineeringApplication DeveloperSalesforce DeveloperSalesforceEngineeringdesigningBigQuerysecuritybuildingTestNGdesignISO 27001CloudAPIsUnityandGoAIFulltime
Key highlights
- At least eight years in Salesforce engineering, administration, or architecture.
- Generous performance-based bonus plans to all eligible employees.
- Rich medical, dental, and vision coverage.
- Lead-to-cash capabilities, including contracting, entitlements, delivery tracking, renewals, and finance integrations.
- Non-profit-backed technology company mission to make the internet better for people.
- Experience operating Salesforce in an ISO 27001, SOC 2, or similarly controlled environment.
Role overview
Staff Application Engineer, Salesforce at Mozilla Corporation is a hands-on staff-level individual contributor role responsible for architecting, building, and owning the Salesforce platform that runs sales and revenue operations across enterprise product lines. The position involves establishing a scalable Salesforce architecture, delivering a production-ready Sales Cloud foundation for the Firefox Enterprise launch, and maintaining long-term technical health, AI-assisted workflows, and integrations. This role requires deep expertise in Salesforce administration, architecture, and leadership to support enterprise growth and drive the next 25 years of technology.
Responsibilities
- Establish a scalable Salesforce architecture covering data models, business-unit structure, security, integrations, and release management.
- Partner effectively with the implementation team while building the internal knowledge Mozilla needs to operate the platform independently.
- Deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch.
- Own the technical health and evolution of the Salesforce platform after launch.
- Develop a prioritized roadmap for lead-to-cash capabilities including contracting, entitlements, delivery tracking, renewals, and finance integrations.
- Deliver and evaluate secure AI-assisted workflows that reduce manual work without weakening data governance or user accountability.
- Improve platform reliability, data quality, release confidence, and user experience through measurable operational improvements.
- Lead the architecture and hands-on development of Mozilla's Salesforce platform across multiple enterprise product lines, and review designs and custom code from internal and external contributors.
- Define scalable data models, account and opportunity structures, sales processes, role hierarchies, record types, and sharing rules.
- Build and maintain platform capabilities using Salesforce Flow, validation rules, approval processes, custom objects, page layouts, reports, and dashboards.
- Design and maintain field-level security, permission models, role hierarchies, and sharing architecture in alignment with Mozilla's security requirements and ISO and SOC 2 controls.
- Build and maintain integrations between Salesforce and NetSuite, BigQuery, contract-management platforms, and other operational systems.
- Establish environment strategy, sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, architecture documentation, and operational runbooks.
- Design and maintain field-level security, permission models, role hierarchies, and sharing architecture in alignment with Mozilla's security requirements and ISO and SOC 2 controls.
- Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT to understand business problems, evaluate tradeoffs, and prioritize platform investments.
- Establish a sustainable support model and lead the resolution of complex production issues, vendor escalations, and platform risks.
Requirements
- At least eight years in Salesforce engineering, administration, or architecture.
- Experience leading or playing a major technical role in the implementation and ongoing operation of a complex Salesforce environment.
- Advanced proficiency with Salesforce's declarative capabilities, including Flow, validation rules, approval processes, record types, permission models, and sharing rules.
- Hands-on ability to read, write, test, and review Apex, SOQL, and Lightning Web Components.
- Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes.
- Strong understanding of lead-to-cash processes, including opportunities, quoting, contracting, orders, fulfillment or service delivery, renewals, and finance-system handoffs.
- Experience integrating Salesforce with enterprise platforms through REST or SOAP APIs, event-driven patterns, middleware, or integration platforms.
- Experience building AI assistants, agents, or MCP integrations that securely use enterprise data and actions.
- Ability to communicate architecture decisions and technical tradeoffs clearly to business leaders, technical teams, and implementation partners.
- Ability to work independently, set priorities, and lead complex work across several teams.
- A bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
- Salesforce Advanced Administrator, Platform App Builder, Platform Developer, Application Architect, or System Architect credentials.
- Experience establishing or improving Salesforce environment management, automated testing, source control, CI/CD, and release-management practices.
- Experience integrating Salesforce with NetSuite or another ERP platform.
- Experience connecting Salesforce with BigQuery or another enterprise data platform.
- Experience with Workato, Celigo, MuleSoft, or a comparable integration platform.
- Experience supporting service contracts, entitlements, delivery operations, subscription renewals, CPQ, or contract-lifecycle workflows.
- Experience operating Salesforce in an ISO 27001, SOC 2, or similarly controlled environment.
Benefits
- Generous performance-based bonus plans to all eligible employees
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting
- Quarterly all-company wellness days
- Country-specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. vary by country)
Additional details
- Mozilla Corporation is a non-profit-backed technology company that has shaped the internet for the better over the last 25 years.
- Mozilla makes pioneering brands like Firefox, the privacy-minded web browser, and now shapes the next 25 years of technology.
- The company is wholly owned by the non-profit 501(c) Mozilla Foundation, meaning they are not beholden to shareholders.
- Mozillians design, build, and distribute open-source software enabling people to enjoy the internet on their terms.
- The role is located via the Apply Now dropdown menu and references the Hiring Ranges system.
- Group: C
- Originally posted on Himalayas