Quality Assurance Engineer

Glean

Bangalore, IndiaPosted 2 months ago
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Skill Required

QATest Automationrelated fieldEngineeringServiceNowanalyticalbuildingEmbedded CTestNGPythondesignGitAgileJavaJiraAPIsSQLGCPGenerative AIAI

Key highlights

  • Hybrid role (4 days/week in Bangalore office)
  • 2+ years of Automation and Manual Testing experience required
  • Eligible for variable compensation, equity, and benefits
  • BE/BTech/BSc in Computer Science or related field required

Role overview

Glean is the Work AI platform that helps enterprises work smarter with AI, offering intelligent Search, an AI Assistant, and scalable AI agents on a secure, open platform. The company is redefining how organizations find, use, and act on knowledge through its Enterprise and Personal Knowledge Graphs, delivering personalized, context-aware responses and automating real work across teams. Recognized as one of the world’s most innovative companies, Glean serves 1,000+ employees across 25+ countries and is embedded in tools like Microsoft Teams, Zoom, and GitHub. The role involves building a modern knowledge assistant to make company information accessible, contextual, and fresh, with a focus on customer obsession, professionalism, and creativity.

Responsibilities

  • Create, Execute and Maintain test plans thoroughly to qualify product releases and features
  • Do initial RCA on bugs found using developer tools - network and console tabs, GCP server logs, SQL analysis etc
  • Report bugs and errors using Jira with in depth details to help engineering team identify and fix the issue
  • Help reproduce bugs raised externally
  • Execute extended/edge cases around the main use case to help evolve the test plans
  • Work with development team to keep Test plans up to date with new changes
  • Contribute to the existing automation framework. Triage and fix failing tests and keep them up to date with product changes

Requirements

  • Proven 2+ years of experience as a Automation and Manual Tester, testing responsive web pages
  • Experience in testing on different OS platforms and browsers
  • Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors
  • Strong knowledge of web based applications workings
  • Strong organisational skills and thoroughness in executing test plans
  • Attention to detail and an analytical mind to come up with hard to find edge cases
  • Experience working in agile teams with multiple product releases per week
  • Excellent communication skills
  • BE/BTech/BSc in Computer Science, Engineering or a related field
  • This role is hybrid (4 days a week in our Bangalore office)

Nice to have

  • Experience in testing RBAC/permission models
  • Comfortable working with Python or Java, Exposure to REST APIs is a plus
  • Experience in testing mobile applications

Benefits

  • Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

Additional details

  • At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
  • We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.
  • Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
  • By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.
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