Technical Enablement Manager

Doppel

WorldwideremotePosted 3 days ago

Skill Required

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Key highlights

Salary: $130,000 - $150,000 USD
Experience: 7+ years in technical enablement or related field
Benefit: Remote first culture
Benefit: Meaningful equity
Requirement: Ability to create and deliver hands-on labs and certifications

Role overview

Doppel is a rapidly growing Series C startup building an AI-native platform for social engineering defense, backed by investors including Andreessen Horowitz and Bessemer Venture Partners. The platform unifies Digital Risk Protection, Human Risk Management, and Email Security to protect brands and employees from phishing, impersonation, and AI-powered threats. Doppel is seeking a Technical Enablement Manager to own technical readiness across customer-facing teams. This is a hands-on role responsible for building and running programs—including labs, workshops, and certifications—that provide Solutions Engineers, Customer Success, and the broader go-to-market organization with the deep product knowledge and technical skills necessary to deliver customer value.

Responsibilities

Own technical enablement for SE, CS, and technical audiences across the organization, defining what technical readiness looks like for each role and building the programs that get teams there.
Design, build, and deliver technical learning paths, hands-on labs, certifications, assessments, and supporting enablement materials.
Deliver technical onboarding that helps new hires build product proficiency and ramp quickly, with clear milestones, practice, and validation along the way.
Run live workshops, office hours, deep-dive sessions, and hands-on training that deepen product and technical expertise across teams.
Own technical release readiness for new products, features, and product changes, including readiness programs for major launches such as Email Security.
Identify readiness gaps across SE and CS teams and build programs, coaching, and reinforcement that measurably improve proficiency over time.
Partner closely with Product Managers, Engineering, subject matter experts, and cross-functional stakeholders to capture knowledge and keep technical training content accurate and current.
Translate complex technical concepts into clear, practical learning experiences for different audiences and skill levels.
Leverage AI tools, simulations, and role-play scenarios to scale practice, coaching, and readiness validation.
Use feedback, assessments, certifications, and participation data to measure impact and continuously improve technical enablement programs.

Requirements

7+ years of experience in technical enablement, solutions engineering, technical training, sales engineering enablement, or a related field.
Strong technical aptitude with the ability to go deep on complex products.
Demonstrated success creating technical learning content such as hands-on labs, certifications, assessments, workshops, and onboarding programs, and delivering it live with energy and credibility.
Strong ability to simplify complex technical concepts and teach them in a clear, practical, and engaging way.
Experience partnering with Product, Engineering, Solutions Engineering, Customer Success, or subject matter experts.
Experience using data (assessments, certifications, engagement, field performance) to identify gaps and demonstrate impact.
Comfort leveraging AI tools to build, scale, and deliver learning experiences.
Excellent communication, facilitation, and cross-functional collaboration skills.
Comfort working in a fast-moving, high-growth environment where priorities and products evolve quickly.
A thoughtful, curious, and resourceful approach to problem solving.