Embedded Linux Field Engineering Manager
Canonical
Skill Required
Key highlights
- Performance-driven annual bonus or commission
- Role involves leading and developing a team of Field engineers in Presales and Professional Services
- Globally remote role with twice-yearly team sprints in person
- Requires extensive embedded Linux experience (Yocto or other)
- Ability to travel internationally twice a year for company events up to two weeks long
- Team spans few timezones in one of three Geos: Americas, EMEA or APAC
Role overview
Canonical is a leading provider of open source software and operating systems to global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder-led, profitable and growing. We are hiring an Embedded Linux Field Engineering Manager to lead a regionally-focused team of Field engineers in Presales and Professional Services activities, by helping customers with solution architecture, design and delivery. Our Embedded mission is to enable companies to make fleets of very secure connected devices. Canonical provides Ubuntu, Ubuntu Core and a unique Long Term Support, with secure update and management mechanisms. Our customers create mission-critical control systems, gateways and appliances that need to meet stringent quality and security requirements, and we aspire to bring this level of security to the wider consumer electronics and device market. Our Field Engineers are thought leaders helping our customers through their journey toward a more secure and durable solution.. They are accomplished technologists that take a hands-on approach to embedded Linux strategy and delivery. They have a passion to help customers achieve ambitious technical and business goals, and to show how the Canonical approach to open source and connected devices brings best-of-breed thinking to the emerging field of edge compute. They also care to develop their colleagues, helping them deepen their understanding of the technology, their ability to manage time, and their awareness of customer business thinking for continuous improvement and personal development.
Responsibilities
- Leading and developing a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services
- Planning and driving progress on agreed goals and projects
- Partnering with the leadership team
- Developing and championing engineering excellence and organisational practices
- Coaching, mentoring, and offering career development feedback
- Solving customer problems by promoting our technologies and being a trusted advisor
- Working remotely in a single major time zone
- Identifying and measuring team health indicators
- Implementing disciplined engineering processes
- Representing your team and product to stakeholders, partners, and customers
- Providing market feedback to Product and Engineering teams, and being a critical part of Ubuntu's future
Requirements
- Exceptional academic track record from both high school and university
- Undergraduate degree in Computer Science or a compelling narrative about your alternative chosen path
- Extensive embedded Linux experience - Yocto or other
- Extensive Linux experience - Debian or Ubuntu preferred
- Ability to manage a small team
- Experience with customer engagements
- Professional written and spoken English
- Excellent interpersonal skills, curiosity, flexibility, and accountability
- Result-oriented, with a personal drive to meet commitments
- An ability to communicate the business benefits of technology
- An humble learner and quick study
- Ability to travel internationally twice a year for company events up to two weeks long
- Location: This is a globally remote role, running a team in one of three Geos, Americas, EMEA or APAC. You will therefore need to be located in one of those three Geos to manage that specific team that spans few timezones from you
Nice to have
- RTOS experience
- Additional languages (both the programming and human kinds)
- Previous experience working in a remote-first, diverse, distributed company
Benefits
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
- In addition to base pay, we offer a performance-driven annual bonus or commission
Additional details
- Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
- Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
- Originally posted on Himalayas