Developer Relations Engineer
Canonical
WorldwideremotePosted 3 days ago
Skill Required
Developer-RelationsDeveloper-AdvocacySoftware-EngineerCommunity-ManagementTechnical-WriterDeveloper-Relations-EngineerBlockchain-Developer-Relations-EngineerSenior-Developer-RelationsEngineeringdevelopingbuildingLinuxCloudandAIFulltime
Key highlights
- Performance-driven annual bonus
- USD 2,000 annual learning and development budget
- Remote-first work environment
- Required global travel twice a year
- Practical experience in Linux software packaging required
Role overview
As the publisher of Ubuntu, Canonical serves millions of developers building for the cloud, IoT and data science, aiming to make open source easier and more reliable for innovators and enterprises. The company has created a new Developer Relations team to engage directly with open source communities and developer-centric organisations to communicate their vision, improve developer experiences, and create a better feedback loop to shape offerings and priorities. A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers, combining practical engineering skills with firm diplomacy across organisational boundaries. They are problem-solvers and inventors who stay current with tech trends and provide insights and guidance while fostering innovation.
Responsibilities
- take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
- maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
- work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
- help solve specific technical problems that users or colleagues have identified
- contribute to technical documentation to ensure that developer users' needs are met there
- work on technical articles, presentations or workshops
- identify new opportunities and directions for improvement in the developer experience we provide
- present at conferences, meetups or technical events
Requirements
- is a programmer or developer with a demonstrable passion for and engagement in open-source software
- has worked with real-world challenges developing and deploying software using Linux
- has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
- understands current software packing issues and trends in the Linux ecosystem
- has been a contributor to open-source communities, software and documentation
- is an engaging, vivacious speaker and presenter
- can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
- builds trust, relationships and confidence
- is willing to travel globally twice a year for company events, as well as to upstream and partner events
Nice to have
- previous experience in a developer advocacy or community role
- in-depth familiarity with Ubuntu and the Canonical ecosystem of products
Benefits
- performance-driven annual bonus
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues from your team and others
- Priority Pass for travel and travel upgrades for long haul company events
Additional details
- To improve your chances of success in this application, read our advice on how to get a job at Canonical.
- Location: we are building our initial DevRel team in Europe, Middle East, African and American time zones
- We consider geographical location, experience, and performance in shaping compensation worldwide.
- We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.
- Canonical has been a remote-first company since its inception in 2004.
- Canonical is an equal opportunity employer
- Originally posted on Himalayas