Product Manager
Druva
Pune, Maharashtra, IndiaPosted 29 days ago
Skill Required
Product ManagementProduct ManagerBackup and RecoveryAgile
Key highlights
- 3–5 years of Product Management experience required.
- Bachelor’s degree in Engineering, Computer Science, or related field required.
- Role focuses on building and scaling Druva’s Managed Service Provider (MSP) platform.
- Opportunity to work directly with customers and partner ecosystems.
- Culture emphasizing high‑ownership, visible impact, and innovation.
- Trusted by nearly 7,500 customers, including 75 of the Fortune 500.
Role overview
We are looking for a Product Manager to help build and scale Druva's Managed Service Provider (MSP) platform. You will work closely with MSP partners, internal stakeholders, engineering, UX, sales, and customer success to understand partner needs and translate them into product capabilities that simplify service delivery, improve operational efficiency, and accelerate partner growth.
Responsibilities
- Partner with MSPs, distributors, aggregators and internal teams to understand customer workflows, operational challenges, and emerging market needs.
- Gather product requirements through partner interviews and engagements, competitive research, and data analysis.
- Prioritize features in collaboration with Engineering and Product leadership.
- Write clear Product Requirement Documents (PRDs), user stories, and acceptance criteria.
- Drive execution from concept through launch using Agile methodologies.
- Collaborate with UX to design intuitive multi-tenant experiences for MSP administrators.
- Work with Sales, Customer Success, and Support to identify product improvements and increase partner adoption.
- Define success metrics and analyze product telemetry to guide roadmap decisions.
- Assist with product launches by creating enablement material, release notes, and customer-facing documentation.
- Represent the voice of MSP customers during planning and sprint reviews.
- Stay current on trends in managed services, SaaS, cloud infrastructure, backup, cyber resilience, and channel ecosystems.
- Help solve key challenges around MSP scalability, workflow simplification, integrations, and partner experience.
- Become the trusted owner of a product area, delivering customer-focused solutions that drive measurable business outcomes.
- Build strong partnerships across Engineering, Design, Sales, Customer Success, and partners to execute effectively.
- Use customer feedback, market insights, and product data to prioritize initiatives that improve adoption, retention, and revenue.
- Deliver roadmap commitments with high quality, proactively managing trade‑offs, risks, and dependencies.
- Demonstrable impact on product KPIs (e.g., adoption, engagement, retention, revenue, partner satisfaction).
Requirements
- 3–5 years of Product Management experience building B2B SaaS products.
- Bachelor's degree in Engineering, Computer Science, or related field.
- Experience writing detailed product requirements and working closely with engineering teams.
- Strong understanding of Agile development methodologies.
- Excellent analytical and problem-solving skills.
- Strong communication and stakeholder management skills.
- Passion for understanding customer problems and turning them into simple product experiences.
Nice to have
- Experience working with Managed Service Providers (MSPs), Distributors, Value Added Resellers (VARs), or other channel partners preferred.
- Experience with building products for marketplaces, integrations, or multi-tenant SaaS platforms preferred.
Benefits
- Culture that values bold thinking, continuous improvement, innovation, collaboration, accountability, and growth.
- High‑ownership work with visible impact.
- Empowered to lead and build products customers can rely on.
- Global teams that experiment, iterate, and turn ideas into products.
- Trust to lead and empowerment to build.
Additional details
- About Druva: Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI.
- The Resilience Cloud is a fully managed, cloud‑native SaaS platform delivering air‑gapped and immutable protection across cloud, SaaS, on‑premises, endpoint, and edge environments.
- Powered by Dru MetaGraph, Druva’s graph‑powered intelligence layer connects critical business context for risk understanding, response, recovery, and governance.
- Trusted by nearly 7,500 customers, including 75 of the Fortune 500.
- Visit druva.com and follow us on LinkedIn, X and Facebook.
- About the Team: You will be part of a high‑impact, fast moving product management team driving our portfolio of products serving partner needs around Data Protection, Cyber Recovery and Response, Disaster Recovery and Governance.
