Cluster Head ( Security & Investigation)
Meesho
Surat, Gujarat, IndiaPosted 1 month ago
Skill Required
Fulfilment & Experiencesecurity
Key highlights
- Role: Cluster Head - Security and Investigations
- Team: Fulfillment and Experience (F&E) at Meesho
- Mission: Reimagine logistics and e-commerce for tier-2 and tier-3 cities in India
- Focus: Reducing security incidents and frauds on the ground
Role overview
As a Cluster Head - Security and Investigations at Meesho, you’ll run a Regional organization focused on reducing security incidents and identifying, reducing, and resolving malicious losses and frauds on the ground. You’ll achieve this by collaborating with Business, Operations teams, Operations partners, and Sellers to serve users better. The role involves leading key initiatives, audits, formulating and implementing SOPs, and delivering impactful projects to address security and loss prevention needs. The guiding mission is to build an efficient, fraud-free supply chain with high ownership and integrity while maximizing customer experience, owning the Security and Investigations charter for Fulfillment and Experience (F&E) and Meesho at large.
Responsibilities
- Run a Regional organization focused on reducing Security incidents
- Identify, reduce, and resolve malicious losses and frauds on the ground
- Forge strong collaborations with the Business and Operations teams, Operations partners, and Sellers
- Work closely with the mentioned teams to serve users better
- Lead key initiatives, audits, and deliver impactful projects to cater to security and loss prevention needs for the organization
- Formulate and implement SOPs (Standard Operating Procedures)
- Own the Security and Investigations charter for the Fulfillment and Experience (F&E) team and Meesho at large
- Answer the guiding question: 'How can we build an efficient, fraud-free, high on ownership and integrity supply chain, while keeping customer experience at max'
Benefits
- Regular 1-1 virtual meetings
- Fun-filled monthly all-team catch-ups
- Timely rewards and recognitions
Additional details
- Being part of Meesho's Fulfillment and Experience (F&E) team, which shapes the experience of Bharat’s next billion e-commerce users
- The F&E team is an eclectic mix of over 100 professionals with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain and maintaining analytics
- Meesho’s mission includes heralding e-commerce into tier-2 and tier-3 cities of India
- The team’s role is to reimagine logistics from the ground up, including 'zero-to-one' projects to build a supply chain that reimagines e-commerce in India and globally
- The team focuses on personal growth and fun at work just as much as working hard