Sales Representative
VizX Global
WorldwideremotePosted 2 months ago
Skill Required
SalesTechnical-SalesBPO-ServicesCustomer-SupportSocial-Media-Account-ManagementRetail-Sales-RepresentativeSales-and-Marketing-RepresentativeCustomer-Sales-RepresentativeSales-Account-RepresentativeCybersecuritysecuritybuildingwrittenFulltime
Key highlights
- Competitive base salary plus performance incentives
- Full‑time remote position
- Requires prior sales or customer support experience
- Must have reliable high‑speed internet and a professional remote workspace
- Opportunity for career growth in a tech‑focused organization
- Ideal candidates are confident, persuasive, empathetic, and goal‑oriented
Role overview
A technical solutions sales representative will engage with inbound leads for Facebook and Instagram account issues, providing support, explaining services, and converting inquiries into paying customers. The role blends sales, customer service, and technical problem‑solving within a cybersecurity consulting firm.
Responsibilities
- Contact and follow up with inbound leads via phone, email, and other communication channels.
- Understand customer issues related to Facebook and Instagram accounts.
- Clearly explain available services and solutions in a professional and easy-to-understand manner.
- Qualify leads and guide customers through the sales process.
- Convert inquiries into paying customers.
- Maintain accurate records of customer interactions, follow-ups, and sales activities.
- Build trust and rapport with customers while delivering an exceptional customer experience.
- Collaborate with internal teams to ensure smooth onboarding and issue resolution.
- Consistently meet or exceed individual sales and performance targets.
Requirements
- Previous experience in sales, customer support, appointment setting, lead generation, or another client‑facing role.
- Excellent verbal and written English communication skills.
- Comfortable handling phone‑based conversations and overcoming objections.
- Strong interpersonal and relationship‑building abilities.
- Technical aptitude and the ability to understand digital platform‑related issues.
- Ability to explain technical concepts to non‑technical customers.
- Strong organizational and time‑management skills.
- Self‑motivated, results‑driven, and able to work independently.
- Reliable high‑speed internet connection and a professional remote work environment.
Nice to have
- Experience in cybersecurity, technology services, SaaS, digital marketing, or social media‑related industries.
- Familiarity with Facebook Business Manager, Meta advertising platforms, or social media account management.
- Experience handling inbound sales leads and closing sales.
- Understanding of common account security issues, hacking incidents, account recovery processes, and platform access challenges.
- Experience working in a BPO, call center, or remote sales environment.
- Confident speaking with customers over the phone.
- Naturally persuasive without being pushy.
- Technically curious and quick to learn new concepts.
- Empathetic and customer‑focused.
- Goal‑oriented and motivated by achieving results.
- Comfortable working in a fast‑paced remote environment.
Benefits
- Competitive base salary.
- Performance‑based incentives and commissions.
- Career growth opportunities within a growing technology‑focused organization.
Additional details
- We are a specialist cybersecurity consulting and advisory firm focused on helping organizations improve their security posture, risk management practices, and compliance maturity. Our team delivers practical, business‑focused security solutions across a range of industries, including government, education, financial services, and other regulated sectors.
- The role will support customers experiencing issues with their Facebook and Instagram accounts, such as hacked accounts, disabled profiles, advertising restrictions, account access problems, or other platform‑related concerns.
- Job Type: Full‑Time
- Remote
- How to Apply: Submit your updated CV along with a brief summary highlighting your sales experience, customer support background, and any experience with social media platforms, cybersecurity, or technology‑related services. Subject Line: Sales Representative – Technical Solutions Application.
- Originally posted on Himalayas.