Product Management- Product Manager- Devices
Paytm
Noida, Uttar Pradesh, IndiaPosted 10 months ago
Skill Required
ProductProduct ManagerEngineeringObservabilityfintechDesign PatternsAI
Key highlights
- 500 mn+ registered users and 25 mn+ merchants
- 2+ years of device/IoT/fintech hardware product experience required
- Opportunity to democratize credit for consumers & merchants
- CXO-level exposure required
Role overview
As a Product Manager (Devices) at Paytm, you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact. Paytm is India's leading mobile payments and financial services distribution company, pioneering mobile QR payments and technologies that help small businesses with payments and commerce, with a mission to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Responsibilities
- Define and own the device roadmap & vision aligned to Paytm’s growth strategy.
- Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.
- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).
- Influence leadership and cross-functional priorities with data-backed recommendations.
- Mentor PMs/Associate PMs and build a strong device product culture.
- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.
- Contribute to large-scale AI adoption strategy.
- Develop cross-device predictive health models to reduce downtime and false positives.
- Enable proactive merchant engagement through Device and CLM.
- Implement sustainability & cost efficiency through smart refurb and replacement policies.
Requirements
- Product experience, with at least 2 years owning device/IoT/fintech hardware products.
- Strong leadership & roadmap ownership skills, with CXO-level exposure.
- Experience in driving cross-functional programs (engineering, business, operations).
- Strategic thinker with execution excellence.
- Ability to influence stakeholders and mentor junior PMs.
Benefits
- A collaborative output-driven program that brings cohesiveness across businesses through technology.
- Improve the average revenue per use by increasing the cross-sell opportunities.
- A solid 360 feedback from your peer teams on your support of their goals.
- Respect, that is earned, not demanded from your peers and manager.
Additional details
- Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce.
- Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
- If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here.