NOC Tier 2 Engineer

Business Unit: Cubic Transportation Systems Company Details: Role Summary The Tier-2 NOC Engineer takes escalations from Tier-1 and restores service across our customer contracts, which span on-premises, Microsoft Azure and AWS environments, each with its own SLA. You will troubleshoot across network, compute, operating system, database, application and cloud layers, engage vendors and internal teams, and keep customers informed during major incidents.