Posted today · be early
Payment Integrations & Technical QA Manager
CXM
WorldwideremotePosted 1 day ago
Skill Required
Payment-Systems-Integration-ManagerQA-ManagerPayments-Operations-ManagerIntegration-ManagerPayment-Technical-ManagerPayments-Engineering-ManagerQA EngineerEngineering ManagerTechnical LeadPostmanEngineeringbuildingfintechTestNGdesignRailsAPIsSQLandManual TestingGoAIFulltime
Key highlights
- Fixed monthly compensation depending on experience (exact amount not stated)
- 4+ years in payments, PSP integrations, or fintech platforms required
- Fully remote work within GMT to GMT+4, no relocation required
- English and Russian at working level required — both in daily use
- Early core hire building out a standalone Payments Product team
- End-to-end ownership of provider integrations including go/no-go authority
Role overview
This company is an international broker whose clients fund and withdraw through roughly 60 payment methods across Asia, Africa, LATAM, and the Middle East. The Payments Product is a standalone function, and this is an early core hire to build out the team around it.
Responsibilities
- Running the full onboarding cycle for new payment providers: first technical call, credentials and sandbox access, configuration, test design, UAT, production launch, and post-release stabilisation
- Owning first-line response for payment incidents, including failed and stuck transactions, unconfirmed payments, and method-level anomalies, and driving them to resolution rather than passing them on
- Defining the acceptance standard for new integrations and holding the go or no-go decision before launch
- Reading provider API documentation and turning it into implementation-ready specifications for engineering, including edge cases, failure paths, and confirmation model behaviour
- Running hands-on verification: manual checkout testing on mobile and desktop, callback verification through Postman, and SQL queries against transaction data
- Maintaining the catalogue of payment methods and providers: what each supports, which integration types are available, what has been tested, and where known failure modes sit
- Building the first capability inventory of all live methods and providers
- Producing a 90-day breakdown of deposit attempts by outcome: completed, declined by the provider, abandoned by the user, abandoned at redirect, and completed but never confirmed back
Requirements
- 4+ years in payments, PSP integrations, or fintech platforms, with hands-on ownership of integrations rather than tracking them
- Working knowledge of APIs, webhooks, and asynchronous payment status, plus an understanding of confirmation models, callback mechanics, redirect flows, and common failure modes
- The ability to read a provider API specification and identify what is missing from it
- Postman or equivalent for API testing, and structured checkout testing across mobile and desktop
- Experience diagnosing a live payment incident from logs and API responses, separating provider-side causes from platform-side causes, and explaining the finding to both a provider contact and an engineer
- The ability to turn ambiguous provider documentation and undocumented knowledge into specifications and catalogues that engineering can act on
- Composure during incidents, and clear communication with the team and stakeholders
- English and Russian at working level; both are in daily use
Nice to have
- Experience with APM and local rails in Asia, Africa, or LATAM rather than cards alone
- Experience with bank transfer rails, virtual accounts, QR-based methods, mobile money, etc.
- Background in brokerage, crypto payments, orchestration, or another high-volume payments environment; on the provider side, at a PSP, gateway, or payment company
- Active use of AI tooling in daily work
- Ability to work independently and make decisions without constant oversight
- Proactive mindset: willingness to propose improvements, fixes, and new approaches
Benefits
- Fully remote work within GMT to GMT+4, with no relocation required
- End-to-end ownership of a provider from first call to production, and the go or no-go decision on every integration
- Scope that grows with the business: cards, alternative payment methods, a card programme, and new entities
- Corporate AI tooling as part of the working process
Additional details
- This is a technical operations role rather than a coordination one
- Payment Integration Manager will own payment integrations end to end: from the technical call with a provider through to stable production
- The person will be the first line on every payment incident and the person who decides whether a new integration is ready to go live
- Fixed monthly compensation: depends on experience (exact figure not stated)
- In the first months you take over incident first line, build the method and provider catalogue from documentation, existing knowledge and direct querying, and produce the deposit attempt analysis
- By mid-year you have defined the integration acceptance standard and applied it to a live provider onboarding from start to production
- In the second half the catalogue is current, the gate is running, and incidents reach you for decisions rather than for explanations; as the team grows, a Systems Analyst takes over formal verification while the acceptance gate stays with you
- Recruitment process: HR interview covering background, motivation and fit; Technical interview on payment integration knowledge, tooling and hands-on experience including incident diagnosis; Product and problem-solving interview covering integration decisions and prioritisation; Final interview with senior stakeholders
- Originally posted on Himalayas
