Business Development Executive - French Speaking
Tide
India, HyderabadPosted 26 days ago
Skill Required
UK/ Europe RegionbuildingfintechwrittenAgile
Key highlights
- Native-level French proficiency required
- Flexible working from home
- 27 days paid annual leave
- Personal L&D budget
- Experience in telesales or business development required
- Great Place to Work certified
Role overview
At Tide, we help SMEs save time and money by offering business accounts, banking services, and administrative solutions like invoicing and accounting. The Business Development Executive role within the Onboarding Team focuses on converting prospective leads into Tide members by driving market expansion, building relationships, and ensuring a smooth onboarding experience. The role involves collaboration with marketing, product, and KYC teams to optimize the onboarding process and maximize upselling opportunities.
Responsibilities
- Engage with prospective SME members, address objections, and effectively communicate the benefits of using the Tide app for their business needs to drive market expansion.
- Proactively call prospective members who have started an application, provide support, and guide them through the completion process to ensure a smooth onboarding experience.
- Establish trust and rapport with prospective members, understanding their business needs and identifying opportunities to introduce relevant financial products and services.
- Work closely with KYC agents to verify documentation, assist members in resolving any application issues, and ensure all regulatory requirements are met.
- Stay up to date with product offerings and use a consultative sales approach to recommend additional services that align with the needs of prospective members.
- Gather feedback from potential members on any challenges they encounter during onboarding and share these insights with internal teams to drive continuous improvements.
Requirements
- Native-level proficiency in spoken and written French to engage effectively with the target market.
- Experience in telesales, business development, or customer service, with a proven ability to convert leads into customers.
- Target-driven and commercially focused, with the ability to upsell relevant products and maximize revenue opportunities.
- Proactive self-starter, comfortable working in a fast-paced and evolving environment.
- Thrives in an agile setting, adapting to shifting priorities, new products, and changing market dynamics.
- Puts members first, ensuring a smooth and engaging onboarding experience while addressing any objections or concerns.
- Strong problem-solving skills and a keen eye for detail, especially when working with KYC requirements and compliance processes.
Nice to have
- Knowledge of compliance, KYC, AML, and financial regulations, or previous experience in the fintech sector.
- Experience using Zendesk, predictive dialers, or other CRM/sales engagement tools to optimize workflows.
Benefits
- 27 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget
- Additional health & dental insurance
- Mental wellbeing platform
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
Additional details
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,800 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- Offices in Central London, Sofia (Bulgaria), Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and Luxembourg
- Tide champions a flexible workplace model supporting both in-person and remote work, with offices designed as hubs for collaboration.
- Tide is committed to diversity, inclusion, and transparency, ensuring all voices are heard regardless of background.
- Tide does not charge fees at any stage of recruitment, and all official job opportunities are listed on the Careers Page.
- Communication from Tide comes only from an official @tide.co email address.
- Tide does not work with unauthorized agencies or recruiters.
- Tide uses AI to enhance the hiring experience, as outlined in the AI Policy.
- Personal data is processed in accordance with Tide's Recruitment Privacy Notice.