Product Design Lead
Carrot Fertility
Skill Required
Key highlights
- Salary range: $145,000-$170,000 base
- Requires 10+ years in product/UX design
- AI fluency is a core requirement
- Flexible Time Off policy
- Comprehensive parental leave benefits
- Consumer app experience focused on daily/weekly active usage
Role overview
Carrot is the leading global fertility and family care platform built on intelligent care orchestration, serving millions of members across 195 countries through comprehensive clinical programs. Trusted by over a thousand multinational employers, health plans, and health systems, Carrot delivers industry-leading cost savings and award-winning experiences from pre-pregnancy through menopause. The company is recognized as a defining force in healthcare innovation, receiving top-tier awards and regular media coverage from outlets including The Economist, Bloomberg, The Wall Street Journal, and NPR. We are seeking a Lead Product Designer to shape the end-to-end experience for members on our mobile app. You will own design from concept through high-fidelity execution for iOS and Android, working closely with product teams to create seamless, engaging experiences that drive adoption and retention. This role requires deep expertise in mobile-first design, user research, and systems thinking, with the opportunity to impact millions of people worldwide.
Responsibilities
- Own mobile design end to end — concept through high-fidelity execution on iOS and Android
- Design the information architecture and navigation that make distinct parts of the member experience feel like one product
- Drive adoption and retention through experiences that earn a member's attention daily, weekly, and monthly
- Turn large, dynamic, nuanced information into something members trust at a glance
- Partner closely with Content Designer so visual and written communication land as one experience
- Run qualitative and quantitative research, and use it to back what we build
- Grow design system with accessibility, consistency, and scalability in mind
Requirements
- Bachelor's Degree
- 10+ years in product/UX design, with a portfolio of mobile-first work and end-to-end ownership of complex, multi-step journeys
- Experience building and working on consumer apps focused on daily and weekly active usage
- A track record designing for engagement and retention — habit formation, behavior change, wellness, or similar
- AI as a core part of design practice, plus experience designing AI-powered product experiences
- Systems thinking to create experiences that feel clean and simple for users
- Strong visual and interaction craft, hands-on prototyping, and fluency with building products people love to use
- Experience leading user research or usability testing
Nice to have
- Experience with behavior change frameworks or gamification
- Experience helping teammates develop as designers
- Empathy and sensitivity to the challenges of healthcare journeys
Benefits
- Flexible Time Off
- Comprehensive parental leave and family-forming benefits
- Competitive compensation, equity, and comprehensive benefits
- Health and wellness benefits
- Retirement savings plans
- Short- and long-term incentives
Additional details
- Reports to Director of Product
- Portfolio Interview included in process
- Final Round Interviews (2 hours)
- Hiring Manager Interview (30 minutes)
- Recruiter Screen (30 minutes)
- Work spans Sprints program for metabolic health alongside fertility, pregnancy, and menopause care
- Success metrics include member adoption and engagement
- Company values AI fluency and curiosity about new ways of working
- All official communication comes from @get-carrot.com email addresses
- Originally posted on Himalayas
