Site Reliability Engineer (Contract, Rotation-Based)
Invisible Technologies
India, South AfricaremotePosted 1 month ago
Skill Required
Site-Reliability-EngineerSREInfrastructure-EngineeringProduction-OperationsDevOps-EngineerSenior-Site-Reliability-EngineerSite-Reliability-Operations-EngineerDevOps-Site-Reliability-EngineerSite Reliability EngineerSOCtroubleshootingWeb AccessibilityPostgreSQLKubernetesautomationRabbitMQAzureDesign PatternsSassAWSGCPandAIContract
Key highlights
- Hourly contract role (~72 + hours/month) with no bonus or equity
- Requires solid hands‑on experience with Kubernetes, RabbitMQ, and PostgreSQL
- Strong working knowledge of Azure required; GCP/AWS knowledge is a plus
- On‑call rotation includes off‑hours and weekend coverage
- Company generated $134 M revenue and raised $100 M growth capital
- Hybrid/remote flexibility may be available depending on location
Role overview
Invisible is seeking Site Reliability Engineers to join a 24/7 incident response rotation supporting a production platform for a key client. The SRE will act as the first responder for critical incidents, triaging and stabilizing infrastructure‑level issues, diagnosing problems from logs, and escalating when necessary, while senior engineers also work on hardening systems, scaling, and capacity improvements.
Responsibilities
- Serve as first responder for production incidents, triaging and stabilizing at the infrastructure level within defined response SLAs (P1/P2 severity)
- Diagnose issues primarily from system logs — Kubernetes, RabbitMQ, and Postgres — to place a failure to the right component before escalating
- Distinguish infrastructure-level failures from application/business-logic failures — for infrastructure-level issues, identify the fix and submit the change yourself; escalate application/business-logic issues to the platform team with clear context
- Participate in an on‑call rotation, including off‑hours coverage
- Communicate incident status clearly to stakeholders during active incidents, and hand off cleanly to the team that owns resolution
Requirements
- Solid hands‑on experience with Kubernetes, RabbitMQ, and PostgreSQL in an enterprise setting, ideally within Financial Services
- Strong working knowledge of Azure
- Comfort diagnosing an unfamiliar system primarily from its logs rather than its source
- Experience troubleshooting production systems under time pressure, with sound judgment about severity and escalation
- Clear, calm communication during live incidents
Nice to have
- Familiarity with Google Cloud Platform (GCP) or Amazon Web Services (AWS) is a plus
- Experience in a Financial Services environment
Benefits
- Accessibility accommodations available for individuals with disabilities
- Commitment to equal opportunity employment
- Potential remote flexibility depending on role and location
Additional details
- Invisible Technologies makes AI work – an end‑to‑end platform that cleans, labels, structures data, adapts models, and integrates human expertise for enterprise AI solutions.
- The platform powers clients such as Microsoft, AWS, Cohere, Swiss Gear, SAIC, and the Charlotte Hornets.
- Invisible has generated $134 M in revenue, was ranked #2 fastest‑growing AI company on the 2024 Inc. 5000, and raised $100 M growth capital in September 2025.
- Engagement Type & Schedule: contractor role; 10+ hours/week during business hours, rotational weekend coverage (8 hours Saturday + 8 hours Sunday every other weekend), ~72 hours/month total. Hourly, contract‑based position not eligible for bonus or equity.
- Compensation is adjusted by geographic pay tiers; final compensation depends on location, experience, skills, internal equity, and market conditions.
- Company culture emphasizes ownership, fast pace, bold ideas, and a mission to make AI work in the enterprise.
- Country Hiring Guidelines: hybrid organization with global offices; location‑based requirements communicated during recruiting.
- AI Interviewing Guidelines: AI tools are used ethically in the interview process; candidates are provided guidance.
- Accessibility Statement: reasonable accommodations are provided via a Google form link.
- Equal Opportunity Statement: employment decisions are made without regard to protected characteristics.
- Automated decision‑making may be used to filter candidates; objections can be raised with the company.
- Originally posted on Himalayas.