Senior Staff Software Engineer, Agentic Platform
Tide
Skill Required
Key highlights
- Competitive salary and share options
- Senior Staff Engineer role
- Work from abroad for up to 90 days annually
- Private family health insurance
- Great Place to Work certified
- Over 2 million members globally
Role overview
Tide is transforming the small business banking market by offering business accounts, banking services, and a comprehensive set of administrative solutions (e.g., invoicing, accounting) to over 2 million SME members globally. The company leverages advanced technology to deliver quick onboarding, low fees, and innovative features, driven by a mission to help SMEs save time and money. Tide is now hiring a Senior Staff Software Engineer to lead the architecture of its agentic platform, shaping shared capabilities for AI systems to operate safely, reliably, and at scale. This role involves defining platform architecture, driving shared services design, and ensuring standards for reliability, safety, and scalability while collaborating across product, data, security, and engineering teams.
Responsibilities
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Requirements
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms without losing control of core architecture
- Strong understanding of reliability, security, and observability
Nice to have
- Experience with AI platform components is valuable, but not essential
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
Benefits
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide
- Health Insurance – Private family insurance with additional OPD coverage and top-up options
- Life & Accident Cover – Comprehensive accidental and life insurance protection
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops
- Volunteering & Development Days – Paid days annually for volunteering or personal growth
- Learning & Development – Annual budget for books, courses, coaching, and more
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent)
Additional details
- Tide is available for UK, Indian, German and French SMEs
- Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,800 Tideans globally
- Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
- Offices in Central London, Sofia (Bulgaria), Serbia, Romania, Lithuania, Hyderabad, Gurugram, New Delhi, Berlin, Paris, and Luxembourg
- Tech Stack: Java, Spring Boot, JOOQ, RESTful APIs, microservices, event-driven architecture (SNS+SQS, Kafka), MySQL, PostgreSQL, RDS, Aurora, Docker, Terraform, EKS, DataDog, Rollbar, GitHub, Sonarcloud, Semgrep, Angular 2+, ngrx, Flutter, Fivetran, Snowflake, Looker, Python, Faust, Flask, Tecton, ML libraries
- New joiners are encouraged to have something deployed to production in their first 2 weeks
- Tide champions a flexible workplace model supporting both in-person and remote work, with offices designed as hubs for collaboration and regular in-person gatherings
- Tide is committed to diversity, inclusion, and transparency, ensuring all voices are heard regardless of background
- Tide does not charge fees at any stage of recruitment; all official job opportunities are listed on the Careers Page; communication comes only from @tide.co email addresses
- Tide leverages AI in hiring and processes personal data in accordance with its Recruitment Privacy Notice