Posted today · be early
OpenStack Engineering Manager
Canonical
WorldwideremotePosted today
Skill Required
Engineering-ManagementOpenStackCloud-EngineerInfrastructure-EngineeringIT-OperationsOpenStack-EngineeringCloud-Engineering-ManagerEngineering-ManagerCloud-Infrastructure-Engineering-ManagerCloud-Platform-Engineering-ManagerDevOps-Engineering-ManagerLinux-Systems-Engineering-ManagerEngineering ManagerEngineeringSystem AdministrationSystem DesignKubernetesTestNGPythonLinuxC++AgileCloudJavaSassandGoAIFulltime
Key highlights
- Fully globally remote role
- USD 2,000 annual personal learning and development budget
- Proven OpenStack experience is a required qualification
- Required professional experience includes managing operations teams and/or software delivery in Python, Go, C, C++, Java, or similar languages
- Performance-driven annual bonus or commission is offered in addition to base compensation
- Twice-yearly in-person team sprints held in interesting global locations
Role overview
This is a globally remote Cloud Engineering Manager role within Canonical's BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers using technologies including Kubernetes, OpenStack, and everything in-between, in a fast-paced engineering environment with access to the latest technology. The role involves managing engineers responsible for day-to-day managed customer services, including customer service management, managed services operations, and consistent product improvement engineering. You will collaborate with customers, product engineering, and operations teams to deliver high-quality managed services that meet global service level agreements, while representing the BootStack team to stakeholders and external teams. The role is ideal for technologists passionate about Linux, cloud technologies, and open source development who want to work with industry-leading peers at a pioneering, profitable, growing open source company.
Responsibilities
- Manage a growing engineering team to optimise the quality and velocity of both development and operations
- Oversee engineers responsible for day-to-day managed service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
Requirements
- Bachelor's (or equivalent) education in a technology field
- Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Travel to team and company events and customer meetings, roughly 20% or less
Nice to have
- Experience with Linux system administration, Ubuntu/Debian a plus
Benefits
- Performance-driven annual bonus or commission in addition to base pay
- Distributed work environment with twice-yearly in-person team sprints
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program and Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Additional details
- Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets, with its Ubuntu platform widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT
- Canonical's customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors
- The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles, with teams meeting two to four times yearly in person in interesting locations around the world to align on strategy and execution
- Canonical is founder-led, profitable, and growing
- This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success of those leveraging Ubuntu and open source products; those with an affinity for open source development and passion for technology will enjoy working with some of the best people in the industry at Canonical
- Canonical shapes worldwide compensation based on geographical location, experience, and performance, conducts annual compensation reviews (more frequently for graduates and associates) to recognize outstanding performance, and balances all benefit programs to meet local needs and ensure global fairness
- All offered benefits reflect Canonical's values and ideals
- Canonical is a pioneering tech firm at the forefront of the global move to open source, publishes Ubuntu (one of the most important open-source projects and the platform for AI, IoT, and the cloud), and recruits on a global basis with very high standards for excellence
- Most colleagues at Canonical have worked from home since the company's inception in 2004; working at Canonical challenges employees to think differently, work smarter, learn new skills, and raise their game
- Canonical is an equal opportunity employer that fosters a workplace free from discrimination, values diversity of experience, perspectives, and background to create better work environments and better products, and gives all applicants fair consideration regardless of identity
- This role was originally posted on Himalayas