IT Support Engineer
Flexiple
IndiaPosted 5 days ago
Role tags
IT Support Engineer
Role overview
Key highlights
✓ 2 to 5 years in IT helpdesk, desktop support, or systems administration required✓ Remote-friendly, pan-India hiring with long-term placement✓ Working knowledge of Windows, macOS, and common productivity tools required✓ CompTIA A+, Network+, or equivalent certification preferred✓ Experience supporting a distributed or remote workforce preferred✓ Hiring process: HR Screening → Technical Round 1 → Technical Round 2 → Culture Fit
IT Support Engineer A leading European manufacturer establishing its India shared-services centre Location: Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad — or Remote (India) About the Company A leading European manufacturer is establishing its India shared-services centre and has partnered with Flexiple to hire IT support engineers for its India workforce. You will keep every employee's hardware, software, and access running without friction. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India. Role Overview As an IT Support Engineer, you will provide day-to-day technical support, manage IT assets, and resolve issues across hardware, software, and network access for the India team. Key Responsibilities Helpdesk & Support - Resolve hardware, software, and access requests raised through the helpdesk - Set up and configure laptops, peripherals, and accounts for new joiners - Troubleshoot connectivity, VPN, and application issues for end users Systems & Asset Management - Maintain the IT asset register and manage licences and warranties - Apply security patches and enforce endpoint-security policy - Document recurring issues and build self-service guides for common requests Ideal Candidate Profile - 2 to 5 years in IT helpdesk, desktop support, or systems administration - Working knowledge of Windows, macOS, and common productivity and collaboration tools - Familiarity with Active Directory, ticketing systems, and basic networking - Clear written and spoken English and a reliable remote-work setup Preferred Qualifications - CompTIA A+, Network+, or an equivalent certification - Experience supporting a distributed or remote workforce - Exposure to MDM tools (Intune, Jamf) for device management What We Offer - A it support engineer seat at a European manufacturer's India shared-services centre - Remote-friendly, pan-India hiring with long-term placement - A support seat that keeps the whole India office productive - One application considered for this and future matched roles Hiring Process HR Screening → Technical Round 1 → Technical Round 2 → Culture Fit