Technical Program Manager (EG), Manufacturing
Fictiv
Bengaluru, India OfficeonsitePosted 1 month ago
Skill Required
Program ManagementTechnical LeadEngineeringObservabilitybuildingwritten
Key highlights
- On-site role in Bengaluru, India
- 7+ years of technical program management experience required
- Deep CNC Machining experience required
- High-impact role shaping hardware manufacturing processes
Role overview
At MISUMI Americas (Fictiv), we are building a digital platform for sourcing custom mechanical parts, serving Fortune 500 customers in industries like autonomous vehicles, surgical systems, and industrial robotics. As a Technical Program Manager, you will leverage your engineering and manufacturing expertise to develop and execute program plans, ensuring on-scope, on-budget, and on-time delivery while meeting customer expectations. You will serve as the primary customer contact, drive scope clarity, resolve issues, and manage stakeholders across multiple regions, while also improving workflows and systems for the Technical Program Management team. This high-impact role is based on-site in Bengaluru, India, and offers the opportunity to shape the future of hardware manufacturing in a fast-paced, global environment.
Responsibilities
- Lead end-to-end project execution, ensuring adherence to defined scope, budget, and timelines.
- Oversee cross-functional coordination and execution across engineering, sourcing, manufacturing, logistics, and quality.
- Develop comprehensive and realistic project/program plans.
- Identify and proactively manage program risks and mitigation strategies, ensuring alignment with internal and external stakeholders.
- Engage regularly with internal teams, customers, and manufacturing partners to ensure alignment.
- Build strong working relationships with stakeholders to facilitate quick decision-making and issue resolution.
- Understand and define customer requirements and fulfillment needs.
- Drive resolution of open gaps to ensure program success and customer satisfaction.
- Own the evaluation and execution of post-sale change requests.
- Balance scope, risk, and cost implications while maintaining overall program objectives.
- Track and report on program performance using defined metrics (cost, time, quality, risk).
- Escalate issues as necessary and keep leadership informed with timely updates and clear documentation.
- Identify areas for improvement across the program lifecycle and TPM workflow.
- Drive both tactical and strategic improvements to enhance operational effectiveness and program quality.
- Work cross-functionally to support the development of robust processes for new service offerings.
- Follow defined processes and drive their use in a new region with new manufacturing partners.
- Sitting and working at a computer for extended periods of time.
Requirements
- Bachelor’s degree in Mechanical Engineering (or equivalent).
- Minimum 7+ years of experience in a technical project or program management role within fast-paced manufacturing environments.
- Proven track record managing programs through NPD (New Product Development) and Mass Manufacturing.
- Hands-on experience managing suppliers/manufacturers and external stakeholders.
- Deep experience with CNC Machining.
- Solid understanding of quality systems, PPAP, and supply chain management (SCM).
- Knowledge of logistics, sourcing, and finance related to project execution.
- Excellent verbal and written communication skills.
- Fluent in English and any other Local Language.
- Strong interpersonal skills with a team-first mindset.
- Ability to work independently, manage time effectively, and drive results in ambiguous environments.
- Gritty, adaptable, and able to operate in under-defined or evolving processes.
- Data-driven decision maker with a methodical and detail-oriented approach.
- A systems thinker: capable of developing repeatable, flexible, and reliable processes.
- Report on-site to the Program Management Lead in Bengaluru, India.
Nice to have
- Familiarity with Composite and Sheet Metal Fabrication processes.
Additional details
- Travel 0-10%.
- We’re actively seeking teammates who: Bring diverse perspectives and experience to our culture and company. Excel at being part of a strong, empathetic team. Thrive in an environment emphasizing respect, honesty, collaboration, and growth. Have an ‘always learning’ mindset that celebrates learning, not just wins. Help us continue to build a world-class organization that values the contributions of all of our teammates.
- We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.