Platform Operations Engineer
Zeta Global
Hyderabad, Telangana, IndiaPosted 2 months ago
Skill Required
Information TechnologyPlatform Engineerrelated fieldnetworkinganalyticalObservabilityTableausecurityAnsiblePythondesignLinuxSassIAMDNSElasticsearchAI
Key highlights
- Location: Hyderabad
- Shift: Rotational 24/7
- Required experience: 3-5 years
- Required certification: RedHat (RHCSA / RHCE)
- Education: Bachelor’s in Computer Science or related field (or equivalent advanced degree/experience)
- Employer: Zeta Global – data‑powered marketing technology company
Role overview
A Platform Operations Engineer is responsible for supporting multiple applications, consisting of different technologies, in an Enterprise Hosted environment. The individual provides escalation support to Multiple Platforms and its Services, performs monthly/quarterly/yearly upgrades of the applications, works within teams to create solutions to identified issues, and is also responsible for communication to the end users.
Responsibilities
- Fully functional and self-directed
- Resolve issues, manage workload, and balance priorities through frequent interruptions while meeting specific, time sensitive deadlines.
- Analyze clients/team requests to solve short- and long-term technical issues.
- Engineer solutions to meet company’s SLA's and meet client expectations’
- Monitor and assist to tune applications in the environment through project initiatives, enhancements and integration.
- Perform upgrades of the applications in the Hosted environment.
- Provides formal mentorship
- High complexity assignments- owner
- Moderate complexity assignments - owner (1 or >)l
- Low complexity assignments - provide oversight/review
- Regularly lead self and others and/or established as Product SME and/or established as specialist
- Sees the whole picture and adjusts work accordingly.
- Mentors others with less experience.
- Work with Senior Platform Operations Engineer to create and maintain documentation for all production environments and review regularly.
- Engage with Sr. Engineers/Team to document Standard Operating procedures, design changes and review prior to installation/implementation.
- Provide support to ensure Linux Servers are operational.
- Provide file and system security management, log analysis, and statistical report generation.
- Analyze Security Scans and assist with vulnerability remediation.
Requirements
- Required Certification: RedHat certifications (RHCSA / RHCE)
- Typically requires a minimum of 3 - 5 years of related experience in a professional job role with a Bachelor's degree in Computer Science or related field.; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
- Basic knowledge on OS, Database & Networking concepts.
- Excellent problem-solving and communication abilities
- Strong knowledge on linux administration & linux server administration
- Thorough understanding of protocols such as DNS, HTTP, LDAP, SMTP, and SNMP
- Extensive understanding of Linux, including RedHat, CentOS, Rocky Linux
- Strong understanding on web servers, application servers, DNS & Mail servers.
- Should be good at any of the scripting languages. Shell/Python
- Should be ready to work in rotational shifts.
- Experience with configuring and managing zones.
Nice to have
- Knowledge on configuration management tools like puppet, Ansible is a plus.
- Industry certifications for application/s being supported are a plus.
- Good analytical ability (Basic knowledge of ELK, Basic knowledge of Tableau)
Additional details
- Job Location: Hyderabad
- Shift Timing: Rotational Shift (24/7)
- Company Summary: Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.
- Zeta Global’s technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands across Email, Display, Social, Search and Mobile channels.
- Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm
- https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html
- https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html