Technical Support Engineer - Security- L2 (Night shift)
Check Point Software Technologies
Bangalore, Karnataka, IndiaPosted 1 month ago
Skill Required
IT JobsSecurity EngineerTechnical LeadTechnical Support Engineersecuritytroubleshootingnetworkingand
Role overview
Responsibilities
- Provide Technical Support via chat, phone and email to customers and partners
- Provide assistance with configuration, troubleshooting and best practices to customers and partners
- Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
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