Program Manager- Manager- Vendor & Partnership Management

Paytm

Mumbai, Maharashtra, IndiaPosted 27 days ago

Businessanalytical

Key highlights

Own the end-to-end vendor and partnership management lifecycle across the business.
Drive commercial discussions and support contract negotiations with new and existing partners to ensure favorable business outcomes.
Coordinate with internal stakeholders (Legal, Finance, Procurement, Compliance, and Business teams) for timely execution, renewals, and amendments of vendor agreements.
Validate vendor invoices against contractual terms, commercial commitments, and agreed service deliverables before processing payments.
Track and monitor vendor performance through defined KPIs and SLAs, ensuring adherence to contractual obligations and timely issue resolution.
Manage vendor onboarding, documentation, governance, and compliance requirements.
Prepare periodic reports and dashboards covering vendor performance, commercial utilization, contract status, renewals, and operational metrics.
Identify process improvement opportunities and establish governance mechanisms to enhance vendor management efficiency.
Act as the primary point of contact for vendors and internal stakeholders, ensuring seamless communication and execution across ongoing engagements.
Support budgeting, forecasting, commercial planning, and reconciliation activities related to vendor partnerships.

4–6 years of relevant experience in Vendor Management, Partnership Management, Program Management, Procurement Operations, or a similar role.
Undergraduate education.
Strong understanding of commercial negotiations, contract management, invoice validation, and vendor governance processes.
Excellent stakeholder management and cross-functional collaboration skills.
Strong analytical and problem-solving abilities with high attention to detail.
Excellent communication, ownership, and execution skills.