Senior Accountant
Twilio
Remote - IndiaremotePosted 1 month ago
Skill Required
AccountingExcelOracle ERPanalyticalautomationsecuritywrittenPythonOracleDesign PatternsSQLandAI
Key highlights
- 3+ years of progressive accounting experience required.
- Remote-based position in India.
- Hands-on experience with AI/automation tools (Alteryx, UiPath, Gemini, NotebookLM) required.
- Benefit offerings include competitive pay, generous time off, parental and wellness leave, healthcare, and retirement savings.
- Travel occasionally required for in-person project or team meetings.
- Big 4/National public accounting experience combined with tech/telecom/CPaaS environment preferred.
Role overview
Twilio is hiring a Senior Accountant to partner closely with cross-functional teams to ensure the accuracy of its carrier COGS. This remote-based role (India) leverages automation and data analysis to build and maintain robust processes for contract review, accruals, and flux analysis, while providing real-time insights that improve the speed and accuracy of the monthly close. The position requires combining technical data sets, business acumen, and financial reporting in a high-impact capacity.
Responsibilities
- Act as the dedicated Accounting partner to the Carrier Operations team, streamlining information flow and accelerating data integrity between systems.
- Read, analyze, and document the financial and accounting implications of complex carrier agreements; ensure strict tracking of security deposits, minimum commitments, and volume-based pricing tiers.
- Support the COGS Accounting team in preparing complex accruals, journal entries, and account reconciliations; ensure accurate and timely data availability and provide insight into key business drivers.
- Own the monthly P&L and Balance Sheet fluctuation analyses for carrier cost accounts; identify billing anomalies, investigate margins down to the route/carrier level, and explain key business drivers to leadership.
- Ensure complete compliance with SOX controls, maintain comprehensive accounting policy documentation, and serve as a key point of contact for external auditors regarding carrier COGS.
- Actively identify process inefficiencies, understand root cause, and build systematic solutions using Twilio's stack of AI tools.
Requirements
- Bachelor's degree with a focus in Accounting, Finance, or a highly quantitative field.
- 3+ years of progressive accounting experience, ideally combining public accounting (Big 4/National) with a fast-growing technology, telecommunications, or CPaaS environment.
- Solid foundational knowledge of US GAAP, operational month-end close structures, and balance sheet reconciliations.
- Advanced Excel/Google Sheets capabilities; comfortable manipulating massive, complex, and sometimes non-linear billing datasets.
- Hands-on experience using AI and automation tools like Alteryx, UiPath, Gemini, and NotebookLM.
- Extreme ownership, structural organization, and a knack for solving ambiguous, messy operational data problems.
- Flawless written and verbal communication skills in English, with the ability to explain complex variance drivers to non-finance operational partners.
- Role is remote-based in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi).
Nice to have
- Certified Public Accountant (CPA), Chartered Accountant, or local equivalent.
- Direct experience handling carrier relations, telecom accounting, or high-volume usage-based vendor structures.
- Hands-on experience working within major enterprise systems (e.g., Oracle Fusion, NetSuite, Zuora, BlackLine).
- Experience leveraging analytical tools (SQL, Python, or advanced data visualization suites) to automate repetitive data reconciliations.
Benefits
- Competitive pay.
- Generous time off.
- Ample parental and wellness leave.
- Healthcare.
- Retirement savings program.
- Remote-first work environment.
- Strong culture of connection and global inclusion.
- Opportunities to build positive change in communities through supported volunteering and donation efforts.
- Offerings vary by location.
Additional details
- Twilio uses Artificial Intelligence (AI) to help make the hiring process efficient; every hiring decision is made by real Twilions.
- While remote-first, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites, or customer meetings.
- Occasional travel may be required to participate in project or team in-person meetings.
- We prioritize connection and opportunities to build relationships with customers and each other.
- Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages; engage only with official @twilio.com email addresses. Twilio will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process, and does not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
- Twilio is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
- Twilio considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- Twilio participates in the E-Verify program in certain locations, as required by law.