Posted today · be early
UI/UX Designer - AI-Native Healthcare SaaS | Zenara Health
Zenara Health
IndiaremotePosted today
Z
Skill Required
UI-UX-DesignProduct-DesignUX-ResearchMental-HealthcareAI-Product-DesignClinical-UXHealthcare-Product-DesignerHealthcare-UX-UIHealthcare-UX-DesignHealthTech-UX-DesignHealthcare-UXUI-UX-DesignerUX-DesignerDesignUI DesignerUX DesignerAIUser ResearchDesign SystemWeb AccessibilityEngineeringWireframingTestNGdesignandGoFulltime
Key highlights
- Salary: ₹18–30 LPA depending on skills and responsibilities
- 4-8 years as a UI/UX Designer required, ideally for B2B SaaS or healthcare products
- Fully remote work available across India with flexible paid time off
- Evening IST schedule with 4–8 hours of daily overlap with US Pacific (9am–5pm PT)
- Must be comfortable using AI tools to achieve AI-native design velocity (ship in days, not weeks)
- Sole designer role owning the entire visual and interaction layer at a healthcare startup
Role overview
Zenara Health is a technology-oriented mental healthcare startup that integrates AI-driven platforms with professional clinical care to offer personalized mental health solutions. They are seeking a dedicated product designer to own the entire visual and interaction layer of their products — including assessment tools, care/practice management, platform layer, patient-facing interfaces, clinician dashboards, and AI-powered interaction patterns. The role demands AI-native design workflows with high velocity: designs are shipped in days rather than weeks, and engineers often refine designs in-code. Poor UX carries real clinical stakes, so the designer must balance simplicity with clinical depth and speed with accuracy.
Responsibilities
- Own UI/UX design for the assessment product, care/practice product, and platform layer — creating wireframes, prototypes, and high-fidelity designs; designing every screen, interaction, and state
- Rapidly explore, iterate, and validate design ideas using AI tools and prompting, prioritizing speed to usable product over pixel-perfect mockups and producing 'good enough to build' design direction quickly
- Use AI to accelerate concept generation, variant exploration, and copy iteration, getting to shippable UX in days instead of weeks
- Define UX hypotheses and evaluate feature adoption using quantitative signals; partner with product and engineering to design and interpret UX experiments such as A/B tests and phased rollouts
- Extract insights from usage data (not just qualitative feedback, but hard metrics) to inform design iteration
- Maintain and evolve the Zenara design system, defining components, patterns, and design tokens while ensuring consistency across all products and allowing for product-specific needs
- Conduct user research and usability testing with real clinical users, including interviewing psychiatrists, observing workflows, identifying pain points, and validating design decisions with actual user feedback
- Design for healthcare users: clinicians who need speed, patients who need warmth, admins who need clarity — understanding clinical workflows deeply enough to design interfaces that support them naturally
- Design for accessibility (WCAG compliance) and responsive layouts, ensuring interfaces work for users with disabilities and across different devices and screen sizes
- Collaborate closely with Product (strategic direction) and Engineering (implementation) on sprint deliverables; balance design ideals with engineering constraints; ensure designs are implementable and shipped on time
- Work in rapid iteration cycles where engineering often refines and improves designs in-code
- Design AI-powered interaction patterns including chat interfaces, AI-generated content displays, recommendations, and automated workflows, making AI features feel natural and trustworthy to clinical users
- In the first 90 days: immerse in Zenara's products, conduct user interviews, review existing designs, identify usability gaps, establish design system foundation, begin redesigning highest-priority screens, ship first 'good enough to build' designs, conduct usability testing, run first UX experiment, analyze adoption metrics, and build AI-native design workflows with engineering
- Continuously improve product design based on user feedback, usage data, and product evolution; grow the design system; establish design quality standards; instill confidence in Product leadership that design is effective and moving at AI velocity
Requirements
- 4-8 years as a UI/UX Designer for B2B SaaS or healthcare products, with experience designing complex enterprise applications
- Expert Figma skills — thinking in components, variants, and design systems; able to create design systems from scratch and maintain them over time
- Comfort using AI tools (via prompting and experimentation) to accelerate design thinking, reduce cycle time, and get to shippable UX in days not weeks
- Ability to define UX hypotheses and evaluate feature adoption using quantitative signals — designing experiments, interpreting results, and iterating based on data
- Comfort partnering with product and engineering to design and interpret UX experiments such as A/B tests and phased rollouts
- Ability to extract insights from usage data to inform design iteration, not just relying on user interviews but incorporating actual usage metrics
- Portfolio showing healthcare or complex enterprise product design, with case studies preferred (portfolio link required with application)
- Experience designing for clinical workflows — EHR interfaces, patient-facing tools, dashboard-heavy products, or similar
- Understanding of accessibility standards (WCAG) and inclusive design principles
- Comfort working with product direction from a non-designer — translating strategy into screens without needing prescriptive requirements
- Strong English communication skills; async-first environment requiring clear design rationale, user research findings, and design specifications
Nice to have
- Behavioral health or mental health product design experience
- Experience designing AI-powered interfaces such as chat, recommendations, and generated content
- User research and usability testing experience with clinical users
- Motion design and micro-interaction skills
- Experience with design systems at scale
- Analytics platform experience (Mixpanel, Amplitude, etc.) for UX metric tracking
- Previous experience as the sole designer at a startup
- HTML/CSS knowledge for design QA
- Experience with healthcare compliance standards such as HIPAA considerations in UX
- Exposure to mental health or behavioral health domains
- Experience with rapid prototyping tools beyond Figma
Benefits
- Salary range of ₹18–30 LPA, depending on skills and responsibilities
- Fully remote work opportunities available across India
- Equipment allowance provided
- Comprehensive health insurance
- Culturally recognized local holidays (India)
- Flexible paid time off
- Direct communication with product leadership
- The opportunity to establish AI-native design practices from scratch
Additional details
- This is a startup role — Zenara Health identifies as 'a startup, not merely a department'
- Users are clinicians treating patients with complex psychiatric conditions; the interface needs to disappear with no learning curve or cognitive load
- Design is viewed as primarily about usability, clarity, and velocity rather than aesthetic expression; beauty over function is considered unacceptable
- You will be the dedicated designer owning the entire visual and interaction layer, working with a Product lead (Chief of Staff) who sets strategic direction
- The role requires designing for multiple user types — psychiatrists, practice managers, patients, and billing staff — each with different needs and technical comfort levels
- Poor UX can impact patient care due to the high clinical stakes involved
- Schedule involves evening IST hours with 4–8 hours of daily overlap with US Pacific (9am–5pm PT); focus is on overlap and collaboration availability rather than strict clock-in times
- Success metrics include: visually consistent products following a coherent design system; users completing tasks efficiently without training; design cycle time measured in days not weeks; UX experiments running with data on adoption and conversion; usability issues resolved before shipping; smooth design handoffs to engineering; WCAG standards consistently met; user research informing decisions; clinical users trusting the interface; and overall design quality higher, more consistent, and more user-centered than upon arrival