Site Reliability Engineer - Dedicated Hosted Runners
GitLab
Bangalore, IndiaPosted 1 month ago
Skill Required
Platforms EngineeringSite Reliability EngineerCI/CDAWSJMeterBackup and RecoveryObservabilityPrometheusElasticsearchGitHub ActionsTerraformAnsibleDockerGitSassIAMDNS
Key highlights
- Intermediate Site Reliability Engineer role on the Runners Platform team.
- Works with Hosted Runners for GitLab Dedicated in single‑tenant AWS environments.
- Requires professional experience operating production AWS infrastructure at scale.
- Requires strong Terraform infrastructure‑as‑code expertise.
- Offers Flexible Paid Time Off and Equity Compensation & Employee Stock Purchase Plan.
- Includes on‑call rotation and incident management responsibilities.
Role overview
We’re looking for an Intermediate Site Reliability Engineer to join the Runners Platform team. In this role you’ll build and operate Hosted Runners for GitLab Dedicated, the managed CI/CD compute platform that runs our customers’ pipelines inside single‑tenant Amazon Web Services (AWS) environments. You’ll own infrastructure automation across the full lifecycle: provisioning runner fleets with Terraform, extending the Go tooling and autoscaling stack, and making sure customer continuous integration and continuous delivery (CI/CD) jobs keep running reliably across the platform.
Responsibilities
- Design, build, and operate AWS infrastructure for Hosted Runners across many single‑tenant environments, including Elastic Compute Cloud (EC2), Auto Scaling Groups, Virtual Private Cloud (VPC) networking, subnets, Network Address Translation (NAT), network access control lists, PrivateLink, Identity and Access Management (IAM), and Elastic Container Registry (ECR).
- Develop and maintain infrastructure as code using Terraform, contributing to common modules and the deployment tooling that provisions and upgrades runner stacks.
- Write Go code for our runner tooling and autoscaling components, including the fleeting instance‑lifecycle plugins, zero‑downtime deployment command‑line interface, and reusable infrastructure toolkits.
- Build and improve the GitLab CI/CD pipelines that orchestrate blue/green zero‑downtime deployments, automated upgrades, quality assurance validation, and performance testing of runner stacks.
- Define and monitor service level objectives for CI job execution, including queue times, job success rates, and fleet saturation, and build the Grafana dashboards, alerts, and runbooks behind them.
- Participate in an on‑call rotation, handle incidents affecting customer CI/CD workloads, and automate away recurring toil.
- Run performance and scale testing that reflects real customer workloads, and tune autoscaling parameters for cost and reliability.
- Write documentation and runbooks so the broader team can operate runner stacks consistently.
Requirements
- Professional experience operating production infrastructure on AWS at scale, including EC2, Auto Scaling Groups, IAM, and VPC networking.
- Strong infrastructure‑as‑code experience with Terraform, including writing and refactoring modules used by other teams.
- Proficiency in Go for building and debugging infrastructure tooling, or strong experience in another systems language and willingness to work in Go daily.
- Practical knowledge of CI/CD systems and job execution: how pipelines schedule work, how ephemeral build environments get provisioned and torn down, and what makes CI workloads reliable.
- Experience with observability practices such as metrics, dashboards, alerting, logging, and service‑level‑objective‑based monitoring, using tools such as Prometheus, Grafana, and OpenSearch.
- Experience with on‑call rotations and incident management for customer‑facing systems.
- Strong problem‑solving skills, excellent written communication, and comfort working asynchronously across Americas, Europe, Middle East, Africa, and Asia‑Pacific time zones.
Nice to have
- Direct GitLab Runner experience.
- Familiarity with configuration management such as Ansible.
- Container tooling such as Docker.
Benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Additional details
- GitLab is the intelligent orchestration platform for DevSecOps, enabling organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
- More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.
- All team members are expected to incorporate AI into their daily workflows as a core productivity multiplier.
- GitLab’s high‑performance culture is driven by our values and continuous knowledge exchange, enabling team members to reach their full potential while collaborating with industry leaders.
- The Runners Platform team builds and operates GitLab Hosted Runners, the managed CI/CD compute behind GitLab.com and GitLab Dedicated; this role focuses on Hosted Runners for GitLab Dedicated in isolated, single‑tenant AWS environments.
- We support zero‑downtime deployments and continue to invest in high availability, performance at scale, and cost efficiency.
- GitLab hires worldwide; all roles are remote but may have location‑based eligibility requirements.
- GitLab provides a Recruitment Privacy Policy and welcomes candidates of varying experience levels; many successful candidates do not meet every single requirement.
- GitLab is an equal‑opportunity workplace and affirmative‑action employer, with policies based solely on merit regardless of protected characteristics.
- If you need accommodation for a disability or special need, you can request it during the recruiting process.