Senior Account Manager - Online Reputation Management
Interdependence Public Relations
WorldwideremotePosted 1 month ago
Skill Required
Account-ManagementOnline-Reputation-ManagementDigital-MarketingSEOStrategic-CommunicationsSenior-Digital-Account-ManagerSenior-Account-ManagerSenior-Account-ManagementSEO-Account-ManagerPR-Account-ManagerSenior-PR-ManagerGoogle AnalyticsGenerative AIanalyticaldevelopingObservabilityData StructuresanalyticsSemrushandAIFulltime
Key highlights
- Experience level: 7–9 years
- Benefit: 100% Remote, Forever
- Requirement: Deep understanding of AI-driven search trends
- Benefit: 401(k) with company match
Role overview
Interdependence is a strategic integrated marketing and communications firm rebuilding the PR industry using their proprietary platform, Interviewed, to make earned media measurable and repeatable. They are seeking a seasoned Senior Account Manager to lead strategic ORM programs across multiple industries including healthcare, tech, finance, and consumer, serving as the day-to-day client lead responsible for digital reputation strategies and driving results across search engines, review sites, social platforms, and AI search ecosystems.
Responsibilities
- Serve as the lead client contact on high-touch ORM accounts, ensuring strong relationships and effective execution.
- Develop comprehensive digital reputation strategies grounded in search behavior, brand narrative, and stakeholder sentiment.
- Guide and oversee content optimization and SEO initiatives targeting Google, AI search engines, and review platforms.
- Monitor search engine results pages (SERPs) and implement proactive and reactive tactics to improve visibility and sentiment.
- Collaborate with internal teams including SEO specialists, writers, designers, and analysts to execute multi-channel ORM campaigns.
- Deliver clear, actionable reporting and insights that demonstrate impact and inform future strategies.
- Coordinate ORM strategy with earned media and executive visibility teams.
- Stay up to date with platform changes, algorithm updates, and AI developments affecting digital reputation.
- Present findings, recommendations, and strategy roadmaps to senior clients and executive stakeholders.
Requirements
- 7–9 years of experience in digital communications, SEO, or online reputation management.
- Proven success managing client-facing ORM or SEO programs in an agency or consultancy environment.
- Deep understanding of search algorithms and AI-driven search trends (e.g., ChatGPT, Perplexity, AI Overviews).
- Exceptional writing, editing, and messaging skills—especially for executive content, thought leadership, and branded search results.
- Proficiency with tools such as SEMrush, Ahrefs, Meltwater, Google Analytics, Sprinklr, and review monitoring platforms.
- Strong analytical abilities and experience translating data into actionable insights.
- Excellent client management and presentation skills; calm and strategic under pressure.
- Experience handling sensitive or crisis-related situations with discretion and professionalism.
Nice to have
- Experience working with high-profile individuals and executives, particularly in healthcare, tech, or legal contexts.
- Familiarity with generative AI tools and large language model optimization for brand management.
- Background in journalism, strategic communications, or digital marketing.
Benefits
- 100% Remote, Forever - Work from anywhere in the world while you enjoy the flexibility of your fully remote workplace.
- Comprehensive Health Benefits - Choose from three Anthem Blue Cross PPO medical plans, plus dental and vision coverage.
- Retirement Savings - 401(k) program, including a company match that is increasing further to 3% in 2027.
- Work-Life Balance - Paid vacation, sick time, 11 company holidays, a floating holiday, and Summer Fridays.
- Paid Parental Leave - Dedicated time for new parents to recover, bond with their baby, and return to work with confidence.
- Career Growth - Opportunities to take on meaningful challenges, develop new skills, lead from every level, and build a career with meaningful real impact.
- Supportive, Collaborative Culture - A team that's collaborative, entrepreneurial, and committed to helping one another succeed.
Additional details
- Forbes named us one of America's Best PR Agencies.
- Our 100+ person team works with brands, CMOs, founders, and entrepreneurs across consumer, healthcare, tech, B2B, travel and entertainment.
- The best argument wins. We hire for sharp thinking, real craft, and ownership from day one.
- Originally posted on Himalayas