Solution Specialist
Sarvam AI
Bengaluru, IndiaremotePosted 5 months ago
S
Skill Required
Sales/GTMEngineeringbuildingGoAIMachine LearningFulltime
Key highlights
- 3–5 years of experience required
- Role involves end‑to‑end deployment of AI solutions at client sites
- High ownership and high impact from day one
- Willingness to travel to client locations
- Strong understanding of AI/ML products or enterprise SaaS deployments
- Backed by Lightspeed, Peak XV, and Khosla Ventures
Role overview
Sarvam is building the bedrock of Sovereign AI for India, developing a full‑stack sovereign AI platform across research, models, infrastructure, and applications with a singular focus on making AI genuinely work for India. The company works with leading enterprises and public institutions, is backed by Lightspeed, Peak XV, and Khosla Ventures, and partners with India’s leading brands such as Tata Capital, SBI Life, CRED, IDFC, and LIC. The Solution Specialist role (3–5 years experience) serves as the critical bridge between Sarvam’s products and its clients, owning end‑to‑end deployment of AI solutions at client locations and translating product capabilities into real‑world outcomes.
Responsibilities
- Own the end-to-end deployment of Sarvam's AI products at client sites, from onboarding through go-live
- Act as the primary bridge between Sarvam's product and engineering teams and client stakeholders
- Understand client requirements deeply and translate them into clear, actionable deployment plans
- Manage on-site and remote implementation activities, coordinating across internal teams and client IT/ops teams
- Troubleshoot and resolve technical and operational issues during and after deployment
- Gather client feedback and relay product insights to internal teams to drive continuous improvement
- Build and maintain strong relationships with key client contacts to ensure long-term success and satisfaction
- Document deployment processes, configurations, and best practices for knowledge sharing
Requirements
- 3–5 years of experience in solutions delivery, implementation, or technical consulting roles
- Strong understanding of AI/ML products or enterprise SaaS deployments
- Hands-on experience managing client-side deployments and integrations
- Excellent communication and stakeholder management skills — able to work across technical and non-technical audiences
- Structured problem-solver who can diagnose issues quickly and drive resolution under pressure
- Comfortable working in ambiguous, fast-moving environments with high ownership
- Willingness to travel to client locations as required
Benefits
- Fast‑moving, high talent‑density team building full‑stack AI for India with real population‑scale impact
- Work alongside researchers, engineers, builders, and business leaders who move fast and hold each other to a very high bar
- High ownership and high impact, from day one
- AI‑first approach in everything we do, from building and shipping to problem solving
- Opportunity to work on problems that could change how an entire country learns, works, and communicates
Additional details
- Sarvam is building the bedrock of Sovereign AI for India, developing a full‑stack sovereign AI platform across research, models, infrastructure and applications with a focus on making AI work for India
- Sarvam works with leading enterprises and public institutions and is backed by Lightspeed, Peak XV, and Khosla Ventures
- Sarvam partners with India's leading brands, including Tata Capital, SBI Life, CRED, IDFC, and LIC