Posted today · be early
Field Engineer I
Astreya
IndiaremotePosted 1 day ago
Skill Required
Field-EngineeringField-ServicesApplications-EngineeringSales-EngineeringPre-Sales-EngineerField-Service-Engineer-IField-EngineerField-Systems-EngineerField-Services-EngineerField-Support-EngineerField-Engineering-JobsField-Deployment-EngineerField-Solutions-EngineerEngineeringdevelopingwrittendesignDesign PatternsRustandFulltime
Key highlights
- 0–2 years of related experience required
- Bachelor’s degree (B.S./B.A.) required
- Good understanding of effective network design methodologies
- Knowledge of troubleshooting and assessing live networks
- Ability to perform office‑related tasks and move within an office environment
- Role includes technical training and product presentations
Role overview
The Field Engineer I will work closely with potential customers on a technical level to secure design‑ins and support existing customers with their applications. The role requires a solid technological base to understand specifications, provide technical support, deliver presentations, and design or modify application systems while leveraging strong interpersonal, oral, written, and organizational skills.
Responsibilities
- Help capture and understand customers’ technical and product requirement on battery functioning and how it is used in the terminal and host devices and ensure smooth and adequate transfer to client internal team
- Assist in administering the technical, technological, and functional aspects of proposals to customers
- Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems application
- Build mutual trust with customers’ technical staff
- Help prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstration
- Help provide technical training of consumer specific application of various engineering products in developing stage
- Provides technical support, gives technical presentations, and designs and modifies application systems
- Other duties as required
Requirements
- Bachelor’s degree (B.S./B.A.) from a college or university and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience
- Builds stable working relationships internally
- Follows standard practice and procedures when analyzing situations or data
- Good understanding of effective network design methodologies
- Knowledge of how to troubleshoot and assess live networks
- Must have the ability to perform office‑related tasks which may include prolonged sitting or standing
- Must have the ability to move from place to place within an office environment
- Must be able to use a computer
- Must have the ability to communicate effectively
Additional details
- Scope: Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions
- Physical Demand & Work Environment: May require occasional repetitive motion or movements of the wrists, hands, and/or fingers
- Originally posted on Himalayas