You will engineer and operate Zoom's global corporate network across campus, cloud, and remote environments. Your efforts will focus on automating repetitive work, improving observability, and maintaining reliability at scale to directly support Zoom's product teams and AI initiatives. The IT Network Engineering team owns the infrastructure connecting Zoom's global workforce, emphasizing aggressive automation, reliable tooling, and permanent fixes to issues.
Responsibilities
- Operating enterprise LAN/WAN infrastructure including switching, routing, wireless, and SD-WAN across global sites.
- Administering firewall policies, Zero Trust remote access, and 802.1X network access control for secure connectivity.
- Supporting cloud network connectivity and partnering with Security and Cloud Engineering teams on cross-functional projects.
- Building automation scripts, playbooks, and Infrastructure-as-Code templates to reduce operational toil.
- Maintaining runbooks, network diagrams, and change procedures to ensure operational clarity and knowledge sharing.
Requirements
- Have 5+ years of hands-on enterprise network engineering experience spanning LAN, WAN, and wireless environments.
- Demonstrate strong TCP/IP fundamentals and packet-level troubleshooting skills (Layer 2 through Layer 4).
- Operate firewalls (Palo Alto or equivalent) and Zero Trust platforms (Zscaler, Prisma Access, or equivalent).
- Configure and troubleshoot 802.1X / NAC in an enterprise environment.
- Manage Juniper (EX, QFX, SRX, MX) or equivalent routing and switching platforms.
- Monitor networks using SNMP, NetFlow, syslog, or equivalent observability tooling.
Benefits
- Award-winning workplace culture and commitment to delivering happiness.
- A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health.
- Support for work-life balance.
- Opportunities to contribute to the community in meaningful ways.
Additional details
- Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
- Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
- We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
- At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
- If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
- If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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