Senior Quality Engineering Manager

Summary Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple’s Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It’s Apple’s central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless. Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here. G&A Solutions Engineering (GSE) is IS&T's dedicated technology partner for Apple's general and administrative functions — including people, finance, facilities, legal, and security. The team builds and delivers integrated technology solutions that keep these functions running efficiently and securely at global scale. GSE also works closely with business teams to develop custom tools that improve productivity and bring greater automation and consistency to G&A operations across Apple. Description The ideal candidate will be a self-motivated, hands-on, dynamic, and detail oriented individual with a strong technical background and proven leadership experience. This position requires an individual to be able to manage a team, guide senior engineers, and work cross-functionally to coordinate testing efforts and complex project delivery for applications within a complex mobile, desktop, and cloud client/server ecosystem. Responsibilities This role will be responsible for driving global Quality Engineering operations, defining test approaches, and expanding our quality frameworks while working closely with development and other engineering teams. In this role, a successful candidate will lead efforts in effective service delivery, test automation, and building quality tools. This role will coach and grow the team, and act as the internal evangelist for intelligent automation, moving the organization from traditional script-based testing to self-healing, predictive, and autonomous quality practices. You will be working closely with U.S. and India based teams in a multi-vendor resourcing model. Minimum Qualifications 10+ years of experience in software quality engineering, with at least 4 years in a dedicated people management and leadership role. Proven track record of managing teams of junior to senior quality engineers across multiple product lines, focused on test automation and quality assurance. Minimum 5 years of experience working with geographically located teams across different time zones. Strong in analytical problem solving and looking beyond whats obvious. Proven bug detection and regression skills. Bachelors and/or Masters degree in Computer Science or equivalent. Preferred Qualifications Proven track record of building AI-driven tools that deliver measurable efficiency gains across functional and automated testing. Hands-on experience with AI-augmented or autonomous testing tools (e.g., GitHub Copilot, Claude, Cursor, or Functionize). Experience leading SDETs and Senior Quality Engineers, providing hands-on guidance and recommendations on complex technical aspects and framework architecture. Must have implemented and applied Continuous Integration (CI) successfully, with experience operating software build and deploy tools like Jenkins, Maven, and Git. Experience in Java, and scripting languages (Python, Perl, PHP, or similar). Implemented testing in complex Unix/Linux environments, relational databases, and NoSQL databases (MongoDB, Cassandra). Experience with Docker and Kafka is highly desirable. Excellent written and verbal communication skills. Experience testing on Mac OS, iOS (mobile apps), and cloud-based technologies (AWS, GCP). Must have a working knowledge of SQA methodologies and practices, including experience reporting and tracking bugs and third-party issues. Partner with global teams, development managers, and other teams to organize testing responsibilities, and to drive strategic initiatives. At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple’s workplace Role Number: 200673603-1052