At Providence Global Center Hyderabad, the Network Engineering team builds and operates highly reliable, secure, and scalable enterprise network platforms supporting mission-critical applications across on-premises and hybrid cloud environments. As a Network Engineer II, you will design, support, and maintain enterprise LAN environments—including switching, VLANs, and redundancy—to ensure stable and secure network connectivity. The role involves close collaboration with the Network Operations team to monitor, troubleshoot, and resolve LAN incidents, including participation in an On-Call rotation for after-hours support. The position emphasizes automation, operational excellence, and data-driven improvements to enhance reliability, compliance, and efficiency.
Responsibilities
- Support day-to-day LAN network operations across campus, clinic, and hospital environments.
- Participate in On-Call rotation to troubleshoot and restore LAN outages and critical incidents.
- Monitor LAN health using operational dashboards and alerts, and act on configuration compliance gaps.
- Ensure access-layer stability, with strong knowledge of STP/RSTP/MST, root-bridge design, and rapid resolution of loop and convergence issues in campus LANs.
- Troubleshoot Layer-2 and Layer-3 LAN issues including VLANs, trunking, STP, port-channels, and access connectivity.
- Drive DPMO (Defects Per Million Opportunities) improvements by identifying recurring issues and reducing repeat network defects.
- Execute LGW (LAN Get Well) activities focused on EOL (End-of-Life) device replacement across access, distribution, and core layers.
- Perform IOS upgrades, hardware refreshes, and switch lifecycle activities aligned with standards.
- Plan and execute maintenance window changes, including cutovers, migrations, and post-change validation.
- Create and follow MOPs (Methods of Procedure), perform port mapping, and coordinate with field/CTS/EUS teams during site work.
- Ensure configuration standardization and compliance across LAN devices.
- Support incident management, RCA (Root Cause Analysis), and problem management with clear documentation and communication.
- Collaborate with LAN Engineering, Wireless, Security, and Service Desk teams to maintain stable and reliable LAN services.
- Use SolarWinds to monitor switch availability, performance, alerts, and inventory; ensure LAN devices are properly onboarded and monitored.
- Support network segmentation initiatives, including VLAN-based segmentation and coordination with Cisco ISE enforcement for access control and policy compliance.
- Implement and maintain DCFC (Data Center Fabric Connectivity) LAN standards, ensuring switch configurations, design, and segmentation align with approved enterprise and clinical network guidelines.
- Identify and automate repetitive LAN operational tasks using Python, Ansible, or similar scripting tools to improve efficiency, consistency, and reliability across campus access-layer environments.
- Track DPMO to reduce repeat LAN problems and improve overall network reliability.
Requirements
- Bachelor’s degree or equivalent in Engineering/Technology.
- 3–5 years total experience in enterprise networking/operations.
- 3+ years hands-on experience with LAN protocols.
- 3+ years experience with EOL (End-of-Life) device replacements.
- 2+ years experience with Cisco ISE, multicast, and routing protocols.
- Strong knowledge of L2/L3 networking: VLANs, STP/MST, LACP/Port-Channel, OSPF/BGP, HSRP/VRRP, QoS, ACLs/NAT.
- Hands-on LAN engineering experience owning day-to-day campus access-layer stability across campuses, clinics, and hospitals.
- Ability to respond to incidents and service requests, troubleshooting Layer 2 and Layer 3 LAN issues including VLANs, trunking, STP, and access connectivity.
- Proactive management of STP/RSTP/MST and rapid response to loop or convergence events to minimize user impact.
- Experience in planned maintenance and lifecycle activities, including IOS upgrades, hardware refreshes, and EOL (LGW) device replacements.
- Discipline to ensure LAN configuration standardization and adherence to DCFC standards.
- Willingness to participate in On-Call support, restore service during after-hours outages, and provide clear handoffs and documentation.
- Strong troubleshooting skills and hands-on experience with enterprise switches, multicast, and routing protocols.
- Ability to work effectively in a team-based environment.
Nice to have
- Experience with automation tools such as Python or Ansible for scripting repetitive LAN operational tasks.
Additional details
- About Us: Providence Global Center Hyderabad builds and operates highly reliable, secure, and scalable enterprise network platforms supporting mission-critical applications across on-premises and hybrid cloud environments. The Network Engineering team focuses on automation, visibility, and operational excellence using tools such as SolarWinds, Cisco ISE, Infoblox DDI, and Azure networking services. The team is expanding capabilities in Infrastructure as Code, analytics, and data-driven operations to improve reliability, compliance, and efficiency.
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