Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as one of the best companies to work for by BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers, powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada.
Responsibilities
- Lead, coach, and mentor Salesforce admins and developers.
- Serve as a hands-on DevOps leader across release, CI/CD, and deployment processes.
- Partner with Salesforce analysts to identify improvement opportunities and deliver technology that improves operational efficiency.
- Support data cleanup, migration, Salesforce tooling, and third-party integrations.
- Create high-level architecture diagrams covering technical and business processes.
- Estimate level of effort for proposed solutions and communicate benefits, risks, and tradeoffs to stakeholders.
- Collaborate with cross-functional teams throughout product development, deployment, and post-release support.
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Requirements
- Strong Salesforce platform expertise, including Apex, LWC, Aura, Visualforce, SOQL, testing, and integrations.
- Hands-on knowledge of DevOps, CI/CD, release management, and SDLC/Agile practices.
- Proven Salesforce administration, development, architecture, and best-practice experience.
- Experience leading, coaching, and mentoring admins and developers.
- Strong analytical, problem-solving, estimation, and consulting skills.
- Excellent technical and non-technical communication with business stakeholders.
- Comfortable evaluating tradeoffs, risks, and solution options with cross-functional teams.
Nice to have
- Demonstrated experience leading the development and integration of AI-powered Salesforce solutions using Apex, Lightning Web Components, Flow, APIs, and Einstein capabilities
Benefits
- Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – employees interact with the CEO on important and sometimes difficult issues ranging from mental health to work-life balance and current affairs
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more
- Special guests brought in to discuss issues that impact the employee population
Additional details
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be part of our journey.
- Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world.
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