Jitterbit is a leading data, application, and process workflow automation solution, empowering business transformation by automating critical business processes for faster, more informed decision-making. The company integrates iPaaS, APIM, and no-code app creation to amplify the value of tech stacks and accelerate digital journeys. The engineering team at Jitterbit is focused on crafting innovative, fast, and robust products with a memorable user experience. As a Software QA Engineer, you will collaborate with engineers, product management, and operations to build, test, and release products, working in a distributed, remote-friendly culture that values performance, openness, and collegiality.
Responsibilities
- Use expertise in enterprise product integrations to validate front-end, back-end, and endpoint functionality across product components
- Define best practices and serve as the domain expert in Jitterbit product testing
- Establish and maintain test environments and assets across all supported configurations and endpoints
- Work closely with Product Management and Development teams to review requirements and design, providing feedback that identifies bugs and surfaces potential improvements
- Write high-quality bug reports that accelerate resolution
- Define meaningful quality metrics and dashboards that provide actionable insight
- Contribute beyond test execution by influencing acceptance criteria, improving testability, and embedding quality throughout the SDLC
- Partner with engineering and product teams during design and development, asking the right questions early to help shape features for testability and reliability
- Work effectively with distributed teams across time zones, demonstrating ownership, clarity, and responsiveness
- Flex hours when needed to support cross-time-zone collaboration and critical releases
Requirements
- 8+ years in Quality Assurance or Quality Engineering, with a demonstrated progression in ownership, complexity, and impact across multiple releases and product cycles
- Deep experience designing and executing comprehensive test strategies across both frontend and backend systems
- Ability to translate product requirements into thoughtful, risk-based test coverage that protects the customer experience
- Proven ability to build, configure, and maintain stable, production-like test environments that support reliable release cycles
- Hands-on experience in Scrum/Agile teams
- Skilled in testing SaaS/iPaaS and other cloud-based systems across Windows and Linux environments, including containerized and orchestrated deployments (Docker, Kubernetes)
- Strong understanding of distributed system architectures and the quality challenges they introduce — including service dependencies, scalability, and fault tolerance
- Strong experience validating REST/SOAP APIs, working with JSON/XML payloads, and testing integrations with databases, CRM/ERP systems, and external services
- Experience testing systems built on Elasticsearch and Kafka, including validating data indexing/search accuracy, event-driven workflows, and message queue reliability under load
- Comfortable leveraging tools such as Postman, SoapUI, Datadog (or similar APM/monitoring platforms), and other utilities to diagnose issues, validate system health, and support efficient test execution
- Strong verbal and written communication skills, with a self-directed, structured approach and a passion for improving processes to raise the quality bar for the entire team
Nice to have
- Experience with test automation using TypeScript or Python, particularly with an eye toward scalability and long-term maintainability
- Experience leveraging AI tools to improve test generation, code quality, analysis, or productivity, with genuine curiosity to keep exploring what's possible
Benefits
- Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
- Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes
- Career development and mentorship
- A flexible, remote-friendly company with personality and heart
Additional details
- Our tech stack includes, but is not limited to, Java, C#, .NET, TypeScript, Knockout.js, Node.js, CSS3, Nginx, IIS, Docker/Kubernetes, and 50+ supported endpoints such as databases (Microsoft SQL Server, PostgreSQL, and others), CRM/ERP systems, marketing/ecommerce platforms, HTTP/OData protocols, and messaging queues, to name a few
- This is an exciting opportunity to work in a highly innovative environment with new technologies as we continue to extend our market-leading position
- Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law
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