Quest Software is seeking an experienced Network Manager II to lead a geographically dispersed team of network engineers responsible for the design, delivery, security, and operational support of Quest's global network infrastructure. This role has ownership of enterprise networking services supporting corporate offices, global data centers, cloud environments, and business-critical connectivity. The ideal candidate is a hands-on technology leader with deep expertise in enterprise networking, network security, cloud connectivity, and data center infrastructure. They will be responsible for driving network strategy, ensuring operational excellence, developing team members, and delivering highly available and secure networking solutions that support Quest's worldwide operations.
Responsibilities
- Lead, mentor, and develop a geographically distributed team of network engineers located across multiple regions.
- Establish team goals, performance objectives, and professional development plans.
- Foster a culture of accountability, collaboration, continuous improvement, and customer service excellence.
- Manage staffing, resource allocation, workload prioritization, and succession planning.
- Conduct performance reviews, coaching sessions, and career development discussions.
- Oversee day-to-day operations of Quest's global network infrastructure supporting data centers, cloud environments, and office locations worldwide.
- Ensure network availability, performance, scalability, and security through proactive monitoring and operational excellence.
- Lead infrastructure lifecycle management including hardware refreshes, software upgrades, and architecture modernization initiatives.
- Manage incident response, root cause analysis, problem management, and service restoration activities.
- Establish operational standards, documentation, and best practices.
- Direct the design and implementation of enterprise networking solutions utilizing Cisco routing and switching technologies.
- Lead WAN, SD-WAN, MPLS, internet, and hybrid connectivity initiatives supporting global locations.
- Oversee enterprise office networking including LAN, wireless, and remote access solutions.
- Develop and maintain highly available and resilient network architectures.
- Manage perimeter and internal network security infrastructure including Fortinet firewalls and related security platforms.
- Partner with Security Operations and Enterprise Security teams to implement network segmentation, zero-trust initiatives, and security controls.
- Ensure compliance with corporate security standards, audit requirements, and regulatory obligations.
- Lead vulnerability remediation efforts related to network infrastructure.
- Support and guide cloud networking initiatives across Microsoft Azure and AWS environments.
- Design and maintain hybrid networking solutions including Azure ExpressRoute, Azure Virtual WAN, AWS Direct Connect, and Site-to-Site VPN Connectivity.
- Collaborate with cloud engineering teams to ensure secure and reliable cloud connectivity.
- Manage network infrastructure supporting Quest's global data centers and colocation facilities.
- Ensure high availability and disaster recovery connectivity between data centers and cloud environments.
- Lead data center migration, expansion, and modernization projects.
- Support production workloads and mission-critical business applications through resilient network architecture.
- Manage relationships with network service providers, telecommunications carriers, and hardware vendors.
- Participate in contract negotiations, renewals, and vendor performance reviews.
- Develop and manage network infrastructure budgets and capital planning activities.
- Identify operational efficiencies and cost optimization opportunities.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent work experience.
- 5+ years of people management experience leading network engineering and operations teams.
- 10+ years of progressive experience supporting enterprise network infrastructure.
- Experience managing geographically dispersed technical teams.
- Experience supporting global enterprise environments with multiple office and data center locations.
- Advanced experience with Cisco Routing and Switching, Cisco Catalyst Platforms, Cisco Nexus Platforms, BGP, OSPF, EIGRP, VLANs, STP, QoS.
- Hands-on experience managing Fortinet FortiGate Firewalls, Network Security Architecture, VPN Technologies, Network Segmentation, Secure Remote Access Solutions.
- Strong experience with Wide Area Networks (WAN), SD-WAN, Internet Service Providers, Global Connectivity Solutions.
- Experience designing and supporting Microsoft Azure Networking, AWS Networking, Hybrid Cloud Connectivity, ExpressRoute, Direct Connect, VPN Connectivity.
- Experience supporting Enterprise Data Center Infrastructure, High Availability Architectures, Disaster Recovery Connectivity, Data Center Migration Projects.
Nice to have
- CCNP Enterprise, CCIE, or equivalent Cisco certification.
- Fortinet NSE Certification.
- Experience supporting global organizations with 24x7 operations.
- Experience with network monitoring and observability platforms.
- Experience leading infrastructure transformation and modernization initiatives.
Benefits
- Competitive pay, annual bonuses, and top-performer recognition.
- Comprehensive health, family, and retirement benefits.
- Flexible work options, generous PTO, and wellness programs.
- Professional growth through learning platforms, mentorship, and leadership programs.
- Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Additional details
- Location: India, Remote
- Department: Information Technology Infrastructure
- Reports To: Director, Infrastructure & Operations
- Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization.
- More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges.
- Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind.
- Quest encourages applicants of all ages.
- Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system.
- Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.
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