Posted today · be early
Software Engineer I - PEGA Developer
First Citizens India
Bengaluru, Karnataka, IndiahybridPosted 1 day ago
Skill Required
FulltimeSoftware EngineerSoftware DeveloperMicroservicesCybersecurityJavaScriptServiceNowAngularITILKafkaAgileGenerative AIJavaHTMLIAMCSSSQL
Key highlights
- Hybrid role in Bangalore
- 3+ years of Pega development experience required
- Pega Certified System Architect (CSA) certification required
- 24/7 on-call support for critical issues
Role overview
FC Global Services India LLP (First Citizens India), part of First Citizens BancShares, Inc. (a top 20 U.S. financial institution), is a global capability center in Bengaluru. The organization delivers value and manages risks across Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration, driven by a strong, relationship-driven culture and a long-term approach. The role of Software Engineer I involves working on Deposit and Shared Services initiatives, leveraging the Pega Platform to drive enterprise-scale workflow development and implementation. The position collaborates with business and technology stakeholders to deliver scalable, secure, and innovative solutions while establishing technical standards and mentoring teams.
Responsibilities
- Performs a variety of actions that evaluate and improve department systems, processes, and applications
- Utilizes programming specifications to construct modules, develop testing methods, and design materials
- Provides new feature time estimates for system changes and assists in implementing modifications
- Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs
- Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs
- Responsible for involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software
- Serves as a technical resource for management, associates, and business units
- Provides 24/7 support during on-call rotations for critical Production issues
- Analyze, code, test, and implement in coordination with management, associates, and end users while following the Enterprise SDLC
- Partner with business and technology stakeholders to deliver scalable, secure, and innovative solutions
- Establish technical standards and mentor development teams
- Provide technical guidance, estimation of efforts, and decide upon optimal technology solutions to achieve business needs
- Provide day-to-day application support
- Navigate differing levels of ambiguity/unknowns
- Develop code and effectively oversee distributed development team members
- Utilize effective communication, analytical, and problem-solving skills to identify, communicate, and resolve issues, opportunities, or problems to maximize IT and Business needs
Requirements
- Bachelor's Degree and 3 years of experience in Software application development and maintenance
- Bachelor’s degree in Computer Science, Engineering, or a related field
- Pega Certified System Architect (CSA) certification
- At least 3 years of in-depth hands-on application development experience in Pega PRPC v6.x/v7.x and Pega banking/Insurance frameworks
- Hands-on experience with Pega AI, including GenAI, Knowledge Buddy, Agentic AI, and AI-powered workflow capabilities
- Experience in Pega Infinity architecture, Case Management, Decisioning, and BPM
- Experience integrating Pega with enterprise applications using REST APIs, Kafka, JMS, SOAP, and microservices
- Strong knowledge of Java, JSP, J2EE, XML, and EJB
- Experience with web technologies such as HTML, CSS, JavaScript, and AngularJS
- Understanding of software development lifecycle (SDLC) and Agile/Scrum methodologies
- Strong analytical and problem-solving skills to translate business requirements into technical solutions
- Ability to debug and develop rules like Data Transforms and declarative rules, class structures, and application frameworks within Pega
- Excellent communication skills
- Ability to move at a rapid rate of execution while maintaining short- and long-term strategic view
- Ability to collaborate with team members
Nice to have
- Experience in the Banking and Finance Industry
- Experience with Okta; SQL Scripting
- Experience with ServiceNow or other information technology ticketing system
- Ability to build strong collaborative and productive relationships
- In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)
- Basic knowledge in Splunk
Additional details
- Position Title: Software Engineer I
- Career Level: P1
- Job Category: Associate
- Role Type: Hybrid
- Job Location: Bangalore
- Reports to: Director
- Partners: Pod team members, Cross-functional team members
- Leads: Team Lead, Scrum Master, Project Manager, Product Owner, Reporting Manager
- FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.
- We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
