VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, delivering intelligent solutions through Talent, Technology & Transformation as the largest shared services organisation in the global telco industry. The role of OSS Passive Probing Solution Engineer involves designing, implementing, and managing network visibility solutions across legacy and cloud environments to support critical Vodafone services (2G, 4G, 5G, IMS, VoLTE). The position focuses on digital transformation, integrating modern and legacy systems, and ensuring robust service monitoring, capacity planning, and platform lifecycle management in collaboration with global stakeholders.
Responsibilities
- Implement passive probing solutions for control and user plane monitoring across 2G, 4G, 5G, IMS, VoLTE, and VoWiFi
- Perform platform capacity planning, provide recommendations, define budgets, and establish timelines
- Manage lifecycle activities of hardware and software platforms, including impact assessments and phase-out planning
- Design solutions for new service monitoring requirements, platform upgrades, and infrastructure migrations
- Drive project execution, including planning, stakeholder communication, vendor coordination, and risk mitigation
- Maintain and update technical documentation such as HLD, LLD, IP designs, SOPs, and infrastructure records
- Contribute to RFQ responses, assessments, and proof-of-concept (PoC) activities for passive probing tools
Requirements
- Experienced professional with 4–7 years in passive probing design or implementation
- Knowledgeable in tools such as Netscout, Anritsu, or Oracle, along with network visibility solutions like Gigamon, Keysight, or Cubro
- Strong understanding of telecom protocols including SIP, Diameter, GTP, RTP, and interfaces across mobile core technologies
- Familiar with IP networking, virtualisation (VMware), NFV, CNF, and container technologies such as Docker
- Capable of delivering projects remotely with strong communication and stakeholder engagement skills
- Holds a graduate or postgraduate qualification
Nice to have
- Professional certification in passive probing is advantageous
Benefits
- Opportunity to work on global telecom transformation projects including 5G SA, IoT, and enterprise platforms
- Exposure to large-scale, multi-market network environments and advanced OSS ecosystems
- Collaborative work culture with cross-functional and international teams
- Remote working model supporting flexibility and work-life balance
- Opportunity to contribute to innovative solutions and process improvements within Vodafone’s digital journey
Additional details
- VOIS is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation
- VOIS is the largest shared services organisation in the global telco industry with 30,000 FTE
- Portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets
- Works with strategic partner Accenture to drive transformation and meet industry challenges
- Works with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal
- Vodafone is committed to creating an inclusive workplace where everyone can thrive; candidates are encouraged to apply even if their experience does not align exactly with every aspect of the job description
- Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves; no form of discrimination is tolerated
- At Vodafone, the mission is to build a better future: a more connected, inclusive, and sustainable world through human spirit and technology
- Vodafone challenges and innovates to connect people, businesses, and communities globally, delighting customers and earning their loyalty
- Candidates should apply only through the official Vodafone Careers website to avoid job scams and fraud
- Skills to be learned include advanced expertise in passive probing technologies, deep understanding of telecom protocols, large-scale OSS design, project management, and exposure to cloud-native technologies
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