UX Designers in Engagement Platforms, Rewards & Partner Ecosystems independently own end‑to‑end design for features and flows across supplier‑facing and platform sides, defining problems, designing user‑centred solutions, and contributing to outcomes that matter to customers and the business. Based in India within Tesco Technology, you’ll work with product managers, engineers, UI designers, researchers, and commercial/CRM teams, taking direction from the Lead Designer and support from Senior UX Designers.
Responsibilities
- Owning UX for defined features across partner experiences, orchestration tooling and engagement‑mechanic configuration — from discovery through delivery, including flows, edge cases and accessibility.
- Participating in discovery — journey mapping, prototyping, testing — and using insight to inform decisions.
- Designing configuration and tooling features with awareness of how operator choices land in the customer experience.
- Collaborating with UI Designers to translate UX intent into interface design.
- Using data and qualitative insight to challenge assumptions, improve live tooling, and contribute to team OKRs.
- Sharing work early, seeking feedback, and participating actively in critique.
Requirements
- Portfolio demonstrating end‑to‑end UX work across digital products.
- Strong understanding of human‑centred design methods.
- Ability to structure problems clearly and design coherent solutions, including for operational and configuration‑heavy contexts.
- Familiarity with evidence‑driven design and research.
- Experience collaborating in cross‑functional teams, with a proactive, open approach to feedback.
Nice to have
- Interest or experience in platforms, tooling or partner‑facing products.
Benefits
- Fixed pay (salary) as per contract of employment.
- Leave & Time‑off: 30 days of leave (18 earned, 12 casual/sick) plus 10 national and festival holidays.
- Retirement benefits: statutory retirement benefits plus voluntary programmes such as NPS and VPF.
- Health insurance covering colleagues and dependents, including parents or in‑laws.
- Mental wellbeing support: self‑help tools, community groups, ally networks, face‑to‑face counselling for colleagues and dependents.
- Financial wellbeing: one‑to‑one financial coaching at discounted rates and salary advances on earned wages.
- Save As You Earn (SAYE) programme allowing transition to Tesco shareholder status via a 3‑year savings plan.
- Physical wellbeing facilities: cricket pitch, football field, badminton and volleyball courts, indoor games.
- Hybrid work model: 60% of the week collaborating in‑person at office locations, 40% working remotely.
- Flexibility and support for personal circumstances throughout the application process.
Additional details
- Based in India within Tesco Technology, embedded in the domain team, partnering with Product Managers, Engineers, UI Designers, Researchers, and the commercial and CRM teams who use the platforms.
- Take craft direction from the Lead Designer for the domain and support from Senior UX Designers.
- Tesco Rewards framework consists of pillars – Fixed Pay, Incentives, and Benefits; Total Rewards principles are simple, fair, competitive, and sustainable.
- Inclusion and diversity are core values; Tesco is a Disability Confident Committed Employer and provides an accessible recruitment process with reasonable adjustments.
- Company culture emphasizes professional and personal growth, encouraging open conversations about accommodations and flexibility.
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