Architect Manager, Data & AI (GenAI) — Tax Automations & Innovation
Doordash
Skill Required
Key highlights
- Required experience: 8+ years in AI, GenAI, and data automation
- Key requirement: Deep expertise in LLMs, Python, and SQL
- Key requirement: Expertise in AI governance and risk management for regulated environments
- Notable requirement: Bachelor's degree or higher
Role overview
DoorDash is seeking a senior-level AI and data expert to lead the Tax department's operations through automation, Generative AI, and intelligent data tooling. Sitting within the AI Strategy function and reporting to the Tax Technology lead, this role is responsible for setting the technical and AI direction for three regional pillars (EMEA, US & Canada, and Coffee & Special Projects), ensuring the function becomes AI-native while maintaining strict governance, auditability, and responsibility. The role involves partnering across Tax, Tax Tech, Data Operations, Accounting, Product, Engineering, InfoSec, Internal Audit, and Compliance to integrate LLMs, GenAI, and machine learning into critical tax workflows at scale. The successful candidate will act as the AI authority for the function, setting adoption standards and mentoring regional teams.
Responsibilities
- Define and lead the GenAI strategy for the Tax function, identifying high-value use cases and setting adoption standards.
- Architect and deploy enterprise-grade AI solutions — intelligent assistants, AI-driven classification, anomaly detection, automated audit support, document summarization, and retrieval-augmented reporting.
- Own the AI and automation governance framework — model risk, change control, testing and validation standards, documentation, and auditability for tools that touch tax data and filings.
- Set the rules for responsible, controlled AI use, including data privacy, data residency, and what data may be sent to external model providers, partnering with InfoSec, Internal Audit, and Compliance.
- Partner with senior Tax, Product, and Engineering leaders to drive requirements and deliver measurable business impact.
- Mentor the Senior Analysts and Associate Managers across all regional pillars on applying GenAI/LLMs effectively and within governance guardrails.
- Quantify, track, and communicate the business impact of AI solutions (efficiency gains, error reduction, compliance risk mitigation).
Requirements
- 8+ years of hands-on experience in AI, GenAI, and data automation, delivering production-grade solutions at scale.
- Deep expertise in LLMs and GenAI techniques — prompt engineering, fine-tuning, RAG, evaluation frameworks, conversational AI, classification, and summarization.
- Advanced in Python and SQL and have built scalable AI and automation pipelines.
- Strong background in automation and applied analytics, ideally in tax, finance, or regulated industries.
- Deployed AI in cloud data environments such as Snowflake, dbt, Airflow, or Databricks.
- Expertise in AI governance, compliance, and risk management for regulated environments.
- Ability to translate complex AI capabilities into intuitive tools for non-technical users, and influence at all levels from hands-on teams to executives.
- Bachelor's degree or higher.
Nice to have
- Knowledge of tax technology platforms or experience with global tax teams
- Experience in a high-growth technology, marketplace, or e-commerce company.
Benefits
- Comprehensive benefits and perks to support employees’ happiness, healthiness, and overall well-being.
Additional details
- The Tax Technology Automations & Innovation team — known internally as the AI Team — builds the automations, Generative AI, and internal tooling that let DoorDash's global Tax function scale as the business grows across the US, Canada, and — through Wolt and Deliveroo — internationally.
- The team is organised into an AI Strategy function and three regional pillars: EMEA, US & Canada, and Coffee & Special Projects.
- DoorDash is a technology and logistics company that started by enabling door-to-door delivery, aiming to be a company that people turn to for any and all goods.
- DoorDash is committed to growing and empowering a more inclusive community and hires diverse teams of people from all backgrounds, experiences, and perspectives.
- Covey is used as part of the hiring and/or promotional process for jobs in certain locations; the tool has been reviewed by an independent auditor.
- Accommodations can be requested via the recruiting contact upon initial connection.
- Recruitment scam warning: DoorDash, Deliveroo, and Wolt will never ask for money or sensitive financial information during hiring.
- Originally posted on Himalayas